Sr. Renewals Specialist

hace 12 horas

Heredia, Costa Rica Databricks A tiempo completo

We are seeking a Sr. Renewals Specialist who will own and drive a portfolio of customer subscriptions to industry best in class retention rates.
To be successful in this role, you need to be a highly motivated, customer-obsessed, sales-driven individual who has a passion for technology that provides significant value to our customers.
You will have the opportunity to work with some of the most innovative companies that are using Data and AI to transform the world.
**The impact you will have**:

- Analyze and accurately forecast risk at 180 days in advance of expiration.
- Own and lead the customer renewal process from quote to close working alongside sales, finance and other cross functional stakeholders
- Develop a renewal strategy plan to retain and grow Databricks' client base, meeting or exceeding quarterly churn targets
- Lead cross functionally to mitigate customer risk, acting as a quarterback to ensure continuous progress to a positive outcome.
- Drive applicable activities in your portfolio, ensuring timely and accurate renewals are in place for all open agreements
- Negotiate terms that result in favorable outcomes for both Databricks and our customers.
- Have excellent verbal skills to negotiate, coordinate and finalize renewals by interacting with internal and external decision makers, customer legal and finance teams.
**What we look for**:

- 2+ years of SaaS customer facing or similar roles, renewals-specific experience is strongly preferred.
- Ability to engage with external customers alongside account team
- Fluent in commercial conversations with sales teams and able to provide necessary guidance for business outcomes.
- Good understanding of enterprise IT and big data technologies including Spark, AI, data science, data engineering, Hadoop, Cassandra etc
- Outstanding communication, presentation, and customer relationship skills
- Resourceful, self-motivated and able to be successful in a fast-paced environment.
- Conversant with business issues our customers face today and likely big data use cases in different industries
- Aptitude for and interest in financial analysis and outcomes to help customers understand the ROI of Databricks.
- Appreciation for and interest in the underlying drivers of business success across industry sectors
- Fluent in English, Spanish, and a bonus of Portuguese

**About Databricks**

Databricks is the data and AI company.
More than 9,000 organizations worldwide — including Comcast, Condé Nast, and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI.
Databricks is headquartered in San Francisco, with offices around the globe.
Founded by the original creators of Apache Spark, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world's toughest problems.
To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
**Our Commitment to Diversity and Inclusion**

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel.
We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards.
Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
**Compliance

  • Renewals Sales Support Specialist

    hace 12 horas

    Heredia, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...

  • Renewals Sales Support Specialist

    hace 12 horas

    Heredia, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...

  • Sr . Leaves and Accommodations Specialist

    hace 2 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Sr. Leave and Accommodations Specialist will be responsible for coordinating and supporting the process for providing accommodations for qualified associates and applicants with disabilities. These accommodations include request for general workplace accommodations for applicants and associates. The Sr. Specialist will review and evaluates...

  • Sr . Leaves And Accommodations Specialist

    hace 8 horas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Sr. Leave and Accommodations Specialist will be responsible for coordinating and supporting the process for providing accommodations for qualified associates and applicants with disabilities.These accommodations include request for general workplace accommodations for applicants and associates.The Sr.Specialist will review and evaluates...

  • Software Qlty Assurance Sr. Specialist

    hace 12 horas

    Heredia, Costa Rica Ntt Data A tiempo completo

    **Req ID**: 280098We are currently seeking a Software Qlty Assurance Sr.Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**Position overview.****Position's General Duties and Tasks**:- Experience in automated execution using Automation tools.- Progress reporting and risk assessments- Proficient in different phases of testing like...

  • Sr Business Analyst

    hace 12 horas

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Sr. Buisness AnalystSr. Business Analys (REMOTE)MAJOR RESPONSIBILITES:- Drive major process re-engineering efforts by leading business owners to define future state processes by conducting process design/ requirements workshops.Map existing processes; lead definition of to-be...

  • Sr Content Specialist

    hace 12 horas

    Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Operational Risk Sr Analyst

    hace 3 días

    Heredia, Costa Rica Citi A tiempo completo

    The Operational Risk Sr Analyst is a seasoned professional role. The BTSS Operational Risk Specialist will support BTSS Americas risk operations. **The role focuses on identifying risk and control gaps related to the BTSS businesses and assist in driving efficiencies across all regions**. The BTSS Operational Risk Specialist role reports to BTSS Americas...

  • Technical Solutions Arch. Sr. Specialist

    hace 12 horas

    Heredia, Costa Rica Ntt Data A tiempo completo

    **Req ID**: 267016We are currently seeking a Technical Solutions Arch.Sr.Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**Infrastructure Solution Architect****Responsibilities**:- Develop comprehensive infrastructure designs that incorporate strategic target state architecture and standards to maximize performance, capacity, and...

  • Senior Software License Specialist

    hace 12 horas

    Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HomeDepartment: FinanceSchedule: Full TimeShift: Day Shift**Company Description**:Experian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers...

  • Risk Escalations Specialist

    hace 12 horas

    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Basic Qualifications- 1+ years experience of handling escalations- Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders- Experience driving and documenting new processes and simplify existing processes- Experience with KDP UI and tools- Ability to work nights, weekends, and overtime as needed- Strong oral and...

  • Senior Software License Specialist

    hace 12 horas

    Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HomeDepartment: FinanceSchedule: Full TimeShift: Day Shift**Company Description**:Experian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers...

  • Technical Consultant Sr

    hace 1 semana

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their...

  • Sr Change Management Specialist

    hace 3 días

    Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    This position is to support the overall Lead to Cash Program Portfolio of projects. This portfolio is in alignment with the company’s strategic priorities of shifting from product license-based, perpetual business to a SaaS and Subscription-based model. The change management specialist will join the Change Lifecycle team (aka change management),...

  • HR Administrative Support Sr

    hace 1 semana

    Heredia, Costa Rica Experian A tiempo completo

    Company Description About us, but we’ll be brief Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years...

  • Business Application Support Specialist V

    hace 12 horas

    Heredia, Costa Rica Sgf Global A tiempo completo

    Alternate Title: Senior Business AnalystYou will be responsible for definition, implementation, and optimization of renewals sales processes.You will work with management and business teams to help identify significant process automation & optimization opportunities that will enable Our Company to establish next generation for running the renewals sales...

  • Sr. Program Specialist, Partner Enablement Gtm

    hace 13 horas

    Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Sourcing Specialist

    hace 12 horas

    Heredia, Costa Rica Moody'S A tiempo completo

    Provide sourcing services to the various lines of business.Represent and be the liaison for the Procurement & Sourcing Group in all relevant initiatives.The Senior Sourcing Specialist is responsible for strategic sourcing and contracting for multiple sourcing categories (including IT services and professional services).The responsibilities include:- Manage...

  • Senior Global Customer Experience Specialist

    hace 13 horas

    Heredia, Costa Rica Aligntech A tiempo completo

    **Join a team that is changing millions of lives.**Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...

  • Senior Associate Deal Operations Specialist

    hace 12 horas

    Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast.When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.And when we began to rise, one thing that really set us apart was our culture.A culture which was driven by our value of putting our people...