Field Service Specialist
hace 1 semana
:
**Who is Mosaic?
** Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day.
Our clients are companies with high expectations and forward-thinking philosophies.
Together as a team we deliver for those results to our clients every day.
Mosaic is not about standing out from the crowd - we lead it
We are currently looking for outgoing, enthusiastic, motivated and responsible individuals to join our team.
The primary purpose of this position is to plan, carry-out, evaluate and accomplish various tasks relative to the handling of our client's medical kiosk host sites.
Request, receives, examines, identifies, segregates, stores, delivers, and properly the hyper care of the onsite care of our client.
**Is this you?
**
- Are you a conversation starter, energetic, and a people-person who can start a conversation with almost anyone you meet?
- Can you actively engage with health professionals and their staff?
- Do you recognize and embody the importance of professionalism and outstanding customer service?
If you answered yes to these questions and meet the below qualifications, we want to talk to you about a great position on our team
We offer a competitive pay along with the chance to work with other great individuals
**Responsibilities**:
- Outreach with kiosk host sites including kiosk functional inspections, troubleshooting reports, inspection, and oversite of kiosk host sites in relation to the implementation of product stewardship programs for unwanted medicines and sharps.
- Conducting outreach and site recruitment by means of extensive cold calling, site visits and other activities.
- Manage take-back events and on-site personnel.
- Coordinate kiosk installations (including following safety protocols) with vendor and kiosk host.
- Orient kiosk hosts on client Processes.
- Support kiosk host site managers (including law enforcement agency (LEA), pharmacy, medical, clinical, and hospital representatives).
- Provide mailers and support mailer back stations, as needed.
- Ensure Necessary Paperwork is Completed and Accurate.
- Provide routine updates on progress of work to meet specific objectives and timelines.
- Capture program data as needed to support internal and external reporting.
- Manage changes, requests, and complaints from sites.
- Perform ongoing site support.
**Qualifications**:
- Outgoing and energetic individual
- Ability to read and understand DEA Rules and Regulations and State and Local Regulations and requirements will be required.
Duties include but are not limited to implement kiosk, take-back, and mail-back programs in assigned jurisdiction(s).
- Ability to evaluate host sites as it relates to Program requirements and determine eligibility to participate.
- Ability to close interested sites and turn them into kiosk host sites.
- Comfortable talking with individuals and as a team
- Independent and motivated individual contributor and team player
- Previous technician, sales or ambassador experience is ideal but not necessary
- Ability to stand comfortably for up to 8 hours a day
- Reliable transportation
- English language skills - fluent written and verbal communications
- Must adhere to current health and wellness guidelines by wearing provided PPE
- Reps will be provided PPE masks and are expected to wear masks during the entire shift
- Knowledge of Microsoft Office
- Hepatitis B and COVID-19 vaccination
- Medical, Dental, Vision, and Telehealth
- Basic Life Insurance and AD&D
- Voluntary Life Insurance
- Short Term and Long Term Disability
- Flexible Spending Account
- Health Reimbursement Account
- 401(k) match
- Legal Insurance
- Pet Insurance
- Employee Assistance Program
- Employee Discount Program
- Tuition Assistance Plan
- Paid Time Off and Company Paid Holidays
**Mosaic North America is an Equal Opportunity Employer**
Acosta/Mosaic is committed to doing everything we can to maintain a safe and healthy workplace for our customer and retailer facing associates during this Covid-19 Pandemic.
We are providing all associates with safety protocol training, personal protective equipment and routine updates on guidance from the CDC to our team so they can stay informed and safe.
We require associates to participate in on-site temperature checks and complete pre-visit retailer surveys, where required.
**Follow us on the following**:
**Facebook** (click here)
**Instagram **(click here)
**LinkedIn **(click here)
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the busin
-
Field Service Technician
hace 22 horas
San José, San José, Costa Rica Tech Data Corporation A tiempo completoRole SummaryThe Field Service Engineer will be responsible for providing 2nd level client support and services to customers. This includes troubleshooting and resolving technical issues related to end user devices, network and server equipment, and collaborating with other IT departments to resolve complex technical issues.Key Skills and Qualifications-...
-
Field Service Engineer
hace 2 semanas
San José, San José, Costa Rica Tech Data Corporation A tiempo completo**Job Summary:**:The Field Service Engineer is responsible for 2nd level client support and services.This position works closely with other IT departments for incident and problem resolution, and service request fulfillment within agreed service level.Tasks include:- Maintain the estate of end user devices: Identify, analyze and repair equipment...
-
Hotel Room Service Specialist
hace 2 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout the RoleWe are seeking an experienced Hotel Room Service Specialist to join our team at Solaz, a Luxury Collection Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring seamless room service operations, and maintaining the highest standards of quality.Key...
-
Field Service Engineer
hace 3 semanas
San José, San José, Costa Rica Td Synnex A tiempo completoThe Field Service Engineer is responsible for 2nd level client support and services.This position works closely with other IT departments for incident and problem resolution, and service request fulfillment within agreed service level.Tasks include:- Maintain the estate of end user devices: Identify, analyze, and repair equipment failures.Order and replace...
-
Field Service Engineer
hace 2 semanas
San José, San José, Costa Rica Td Synnex A tiempo completoThe Field Service Engineer is responsible for 2nd level client support and services.This position works closely with other IT departments for incident and problem resolution, and service request fulfillment within agreed service level.Tasks include:- Maintain the estate of end user devices: Identify, analyze, and repair equipment failures.Order and replace...
-
Senior Automation Specialist
hace 5 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoRole OverviewWe are seeking a Senior Automation Specialist to join our Finance Transformation, Data and Systems team. As a key member of our team, you will be responsible for designing and implementing automation solutions that drive business value and improve efficiency.Key Responsibilities:Design and implement automation solutions using Power Apps and...
-
Field Service Engineer
hace 3 semanas
San José, San José, Costa Rica Td Synnex A tiempo completo**Job Purpose**:The Field Service Engineer is responsible for 2nd level client support and services.This position works closely with other IT departments for incident and problem resolution, and service request fulfillment within agreed service level.Tasks include:- Maintain the estate of end user devices: Identify, analyze and repair equipment...
-
HR Service Center Specialist
hace 3 días
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoRole Summary:We are looking for a highly motivated and organized HR Service Center Specialist to support our benefits administration team. The successful candidate will have excellent communication skills and a strong understanding of benefits administration principles.Main Responsibilities:Conduct research and analysis on benefits information and data to...
-
Business Data Transformation Specialist
hace 5 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoWe are looking for a Business Data Transformation Specialist to join our team at Moody's Investors Service.This role is crucial in supporting our digital transformation journey, where you will work closely with business partners to transform our data management capabilities.The successful candidate will be responsible for:Implementing data governance...
-
Service Communications Specialist
hace 7 días
San José, San José, Costa Rica Western Union A tiempo completo**About Western Union**We are a global company transforming lives and communities by providing accessible financial services. Our mission is to make financial services available to humans everywhere.As a Service Communications Specialist, you will play a critical role in shaping our global strategy for service and transactional messaging across our products...
-
Food Service Specialist
hace 22 horas
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Career OpportunitiesFreshly prepared meals are at the heart of every memorable dining experience, and we're looking for a skilled Food Service Specialist to help us deliver that magic.This role involves working closely with other members of the culinary team to prepare ingredients for cooking, portioning, chopping, and storing food, as well as washing and...
-
Customer Service Account Specialist
hace 1 día
San José, San José, Costa Rica L. L. Bean A tiempo completoJob Summary:We are seeking a skilled Customer Service Account Specialist to join our team. This role involves providing exceptional customer service, analyzing customer accounts, and resolving internal and external issues.About the Role:- Respond to customer inquiries and resolve problems in a prompt and accurate manner- Analyze customer account data and...
-
Technical Service Solutions Specialist
hace 1 día
San José, San José, Costa Rica Micro Focus A tiempo completoJob OverviewWe are seeking a highly skilled Technical Service Solutions Specialist to join our team. As a key member of our Applications Management department, you will be responsible for providing technical input and delivery model solutions/recommendations to support the growth of our business.About the RoleIn this role, you will engage with customers and...
-
Data Analyst Specialist
hace 3 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completo**Job Overview**We are seeking a highly skilled Data Analyst Specialist to lead our automation initiatives within the finance organization.The successful candidate will be responsible for executing automation solutions, documenting business and technical requirements, and creating advanced Power Platform automation solutions to support key business...
-
Invoices and Customer Service Specialist
hace 4 días
San José, San José, Costa Rica Bacardi A tiempo completo**Company Overview**Bacardi is a leading spirits company with a rich history and a passion for innovation. Our team is dedicated to delivering exceptional results and creating value for our customers.**Job Description**We are seeking an experienced Invoices and Customer Service Specialist to join our Finance team. As a key member of our Purchase to Pay...
-
Service Desk Operations Specialist
hace 3 días
San José, San José, Costa Rica Encore Theme A tiempo completo**Job Description**As a Service Desk Operations Specialist at Encore Theme, you will be the primary point of contact for B2B users who call our service desk to troubleshoot end-user issues. Your role is crucial in providing exceptional customer service and ensuring that all queries are resolved efficiently.**Key Responsibilities**Provide timely and effective...
-
Field Clinical Specialist Crm
hace 7 días
San José, San José, Costa Rica Boston Scientific Corporation A tiempo completo**Field Clinical Specialist CRM - San Jose, Costa Rica**:- Remote Eligible: Field Based- Territory: Costa Rica**Additional Locations**: Costa Rica-Coyol; Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance**At Boston Scientific, we'll give you the opportunity to harness all that's within you...
-
Customer Service Specialist
hace 3 días
San José, San José, Costa Rica Emerson A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team at Emerson. In this role, you will be responsible for receiving, reviewing, and processing customer purchase orders accurately.ResponsibilitiesProcess customer purchase orders by verifying product information, availability, and technical...
-
Airport Customer Service Specialist
hace 6 horas
San José, San José, Costa Rica American Airlines A tiempo completoCompany OverviewAmerican Airlines is a world-leading airline that offers its customers unparalleled service and travel experiences. Our mission is to provide exceptional customer service while ensuring the highest level of safety in the industry.We are currently seeking an Airport Customer Service Specialist to join our team. As a key member of our airport...
-
Automation Specialist
hace 4 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completo**Job Summary**We are seeking a skilled Automation Specialist to lead our Power Platform initiatives and develop advanced RPA solutions. As a key member of our team, you will be responsible for executing automation initiatives within the finance organization.**Key Responsibilities**Support the execution of automation initiatives within the finance...