Senior Analyst, Global Sourcing

hace 4 días


San José, Costa Rica Western Union A tiempo completo

Senior Analyst, Global Sourcing & Procurement Operations - Costa Rica Are you able to convey complex information in an understandable and succinct manner?
Are you ready to join an advanced team in a global company that customers depend on to transfer money?
Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it's time to join Western Union as a Senior Analyst, Global Sourcing & Procurement Operations.Western Union powers your pursuit.
We are seeking a detail-oriented and analytical Senior Analyst to lead the day-to-day operations and intake processes within our Global Sourcing & Procurement (S&P) team.
This role ensures seamless execution of operational activities, efficient intake and categorization of procurement requests, continuous alignment and improvement of processes to achieve organizational goals, and cross collaboration with team members.Role ResponsibilitiesManaging the day-to-day operations including intake and categorization of Sourcing and Procurement (S&P) requests.
Oversee and support daily S&P operations, ensuring timely review and accurate execution of intake requests.Partner closely with business stakeholders to ensure operational excellence and drive positive customer experience.Collaborate with cross-functional teams to align S&P activities with broader business objectives.Lead the intake process for S&P requests, ensuring clarity, accuracy, and compliance with internal policies.Act as the primary point of contact for stakeholders submitting S&P requests.Maintain and improve the intake workflow, adhering to team set SLAs to enhance efficiency and user experience.Partner with internal stakeholders to thoroughly understand business needs and priorities.Ensure data accuracy and integrity within S&P systems and tools.Role RequirementsBachelor´s degree and/or minimum of 5+ years of experience in operations with a focus on process optimization and stakeholder engagement.
Direct S&P experience is preferred but not required.Exceptional communication, organizational, and problem-solving skills.Proven ability to manage competing priorities and meet SLAs in a fast-paced environment.
Proven ability to work cross functionally with an ability to shift and adapt as required by daily priorities.Must possess a strong, decisive, and action-oriented mindset.
.
Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ().
Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your Costa Rica- specific benefits include: Asociación Solidarista In house company doctor services Transportation services options Referral Program award Employee Resource Groups (ERG) and committees to volunteer with Pan American Medical and Life insurance Cafeteria Discounts Our hybrid work model Western Union values in-person collaboration, learning, and ideation whenever possible.
We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals.
By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories.
Western Union has determined the category of this role to be Hybrid.
This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.
The expectation is to work from the office a minimum of three days a week.



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