Customer Service Representative

hace 2 semanas


San José, San José, Costa Rica United Airlines A tiempo parcial

**Description**:
There's never been a more exciting time to join United Airlines.
We're on a path towards becoming the best airline in the history of aviation.
Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another.
It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce.
Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled.
From world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work.
Are you ready to travel the world?
At United, we fly into airports around the entire world.
And we need a whole team of people to keep things running in tip-top shape.
From the check-in counter to the departure gate, and even behind the scenes, our **Airport Operations** team keeps operations at our airports running smoothly every single day.
**As the face of our customers, here's what you will do**:
Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected.
You will be interacting with our international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile.
You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.
**What are your responsibilities**:

- Receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage
- Preparing tickets, determining fares and routing to assure passenger's travel needs are met
- Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication
- Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
- Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards
- This position is offered on local terms and conditions.
Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded._

**Qualifications**:
**What's needed to succeed (minimum requirements)**
- High school graduate or equivalent certificate
- Minimum of 18 years old
- Excellent interpersonal skills with proficiency in English and Spanish
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for entire shift, as well lift and handle baggage
- Ability to travel to other countries for training purposes
- Ability to work ANY shift that is assigned to you within a 24-hour, 7 day a week operation which can include late nights, early hours, weekends, and holiday
- Legally authorized to work in Costa Rica without sponsorship
- Ability to meet the Company attendance standards and uniform and appearance standards
- Hold a valid passport and U.S. visa

**What will help you propel from the pack (Preferred Qualifications)**:

- Previous airline, travel, or hospitality work experience
- Bachelor's degree

Equal Opportunity Employer — Minorities/Women/Veterans/Disabled/LGBT



  • San José, San José, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're looking for a talented Customer Service Representative to join our team. This role is perfect for someone who enjoys working with people and has strong communication skills.Key Responsibilities:Process workforce management software exceptionsComplete and provide various reports as neededAdminister discretionary requests and...


  • San José, San José, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're seeking a skilled Customer Service Representative to provide exceptional support to our internal and external customers.This role involves entering data for order processing, document scanning, shipment routing, and other essential tasks. The ideal candidate will be a problem-solver with strong communication skills, able to...


  • San José, San José, Costa Rica Igt A tiempo completo

    **Job Summary:**We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective assistance with their inquiries.**Key Responsibilities:**- Respond to customer inquiries via telephone in a professional and courteous...


  • San José, San José, Costa Rica Talent2Win A tiempo completo

    **customer service representative**:**Talent2Win**San JoséSan Joséexperiência0 añosTelecomunicacionesindefinidojornada completasalariono especificadopublicadohace 3 horasBUSCAMOS TALENTO COMO TÚEmpleocostarica #OportunidadEmpleoSi tienes bachillerato comprobable y Nível de inglés (avanzado) esta es tu oportunidad.Ingresa al mundo de Customer Service...


  • San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

    Customer Service RepresentativePosición 100% PRESENCIAL, oficina se ubica en Santa Ana.Horario de Martes a Sábado de 7am a 4pm.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 1 año de experiência en call center.**Salary**: ¢600,000.00 - ¢670,000.00 per month**Education**:- High school or equivalent (required)**Experience**:- customer...


  • San José, San José, Costa Rica Clearsource A tiempo completo

    Why ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...


  • San José, San José, Costa Rica Oocl Usa Inc A tiempo completo

    **Customer Service Representative - Escazu, Costa Rica.**The International Customer Service Representative is accountable for supply chain management of North America based customers.As the international service representative, you will provide day-to-day back office support for all North American operations.You will ensure global first-class customer...


  • San José, San José, Costa Rica Fragrancex A tiempo completo

    **About Fragrancex**Fragrancex is a leading online fragrance retailer, dedicated to providing exceptional customer service and delivering the world's most beautiful fragrances to customers. As a Fragrancex Customer Service Associate, you will be at the forefront of our customer experience, ensuring that every interaction is personalized, attentive, and...


  • San José, San José, Costa Rica Object Technology Solution A tiempo completo

    **About Us**At Object Technology Solutions, Inc., we're a leading global technology company that offers innovative solutions, consulting services, and managed services to businesses worldwide. Our 15 offices across 6 countries operate under a 'Follow-the-Sun' model, ensuring 24/7 support to our clients.We serve clients from diverse industries such as...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service to our guests by responding to their inquiries, resolving issues, and ensuring a positive experience throughout their stay.Key ResponsibilitiesRespond to guest inquiries via phone, email, and in person.Resolve guest complaints and issues in a professional...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Room Service Coordinator, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff.You will also be responsible for answering guest questions or concerns regarding the origin,...


  • San José, San José, Costa Rica United Airlines Inc. A tiempo completo

    At United Airlines Inc., we are seeking a highly motivated and skilled Customer Service Representative to join our team. As a Sales and Service Professional, you will be responsible for increasing direct local sales at each assigned office by proactively prospecting potential clients, SMEs, and non-IATA agencies.This role is an integral part of sales and...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team at Emerson. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers regarding pricing, availability, and delivery, order placement and inquiries, order maintenance, and general product inquiries.Key...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Summary**:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Application and Technical Support team, you will be responsible for providing exceptional customer service to our US customers.About the Role:This is a fantastic opportunity for someone who is passionate about...


  • San José, San José, Costa Rica Iceberg Health Injury A tiempo completo

    At Iceberg Health Injury, we are seeking a highly skilled Customer Service Representative to join our team.The Call Center Sales Representative will be the primary point of contact for current and potential patients, ensuring timely communication and resolving any issues that may arise. Key responsibilities include:Maintaining compliance with all call center...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job OverviewWe are seeking a skilled customer service representative to join our team at Emerson. As a key member of our Application and Technical Support team, you will be responsible for delivering exceptional customer service to our US customers.About the RoleThis is an exciting opportunity for a motivated and results-driven individual to work in a...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    **Job Overview**The Coca-Cola Company is seeking a skilled Customer Service Representative to join our team. This role involves ensuring excellent customer service and experience for employees by communicating effectively, building trust relationships, and providing accurate first contact resolutions.Key ResponsibilitiesConduct research and analysis to...


  • San José, San José, Costa Rica Infotree Global A tiempo completo

    We are hiringCustomer Service RepresentativeWhat do you need?- High School or **9th grade completed**:- At least **8 months of experience **in the call center industry- **Advanced English Level**:- Ability to **work on site **in Santa Ana- Schedule Tuesday to Saturday from 7**:00 am to 4:00 pm****Salary**: ¢500,000.00 - ¢600,000.00 per month**Education**:-...


  • San José, San José, Costa Rica Stt Group A tiempo completo

    Responsibilities:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactivecommunication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer...


  • San José, San José, Costa Rica Trends Design Usa Inc A tiempo completo

    At Trends Design Usa Inc, we're looking for a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer-centric organization, you'll be responsible for providing exceptional service to clients in both English and Spanish.Key Responsibilities:- Deliver top-notch customer service via phone, email, or chat in...