Application Engineer
hace 23 horas
**Responsibilities include**:
- Prepare quotations in response to customer inquiries; in accordance with controlled prices, discounts, terms & conditions as well as sales policies & procedures.
- Take exception where Emerson cannot meet either the
- Review customer purchase orders (Electric Actuators only) for correct pricing, discounts, terms & conditions, part numbers and prepare for / complete associated order entry
- Respond to all customer requests for expedited emergency shipment of parts and service kits, documentation, operating and maintenance instructions, drawings, and Specification Sheets
- Document customer complaints and refer to Quality Assurance
- Assist other departments in resolving problems related to customer sales and service
- Provide timely and proactive customer communications
- Ensure timely and accurate processing of orders and maintain ownership and oversight of the orders until they are acknowledged and Submittal documents have been forwarded to the customer.
- May perform other duties as assigned
**II.
Knowledge, Skills and Abilities**:
- BS degree, preferably in Electrical, Mechanical or Electromechanical Engineering;
- Demonstrated, excellent oral and written communication skills
- Demonstrated ability to plan, organize and multi-task in order to meet deadlines
- A background with valves and actuation experience is highly desirable
- Exposure or prior experience with Oracle is a plus
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