Technical Solutions Consultant
hace 6 días
**_ Responsibilities: _**
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer
- Resolve incoming internal or external businesses and end user's problems via telephone and e-support.
- Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent HP in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
**_ Education and Experience Required: _**
- High School: completion of post
- primary level education prior to University study.
Typically certified by diploma (i.e., H.S.
diploma, "A" levels (U.K), accalaureate (France), etcB.).
- 0-1 year experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
**_ Knowledge and Skills: _**
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience.
E-support experience.
-
Hpe Aruba Networking Technical Solutions Consultant
hace 3 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Solutions ConsultantThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE".Creating new customer experiences by building intelligent spaces and digital workspaces.**In a typical day as a HPE Aruba Networking Technical Solutions Consultant you...
-
Technical Consultant Sr
hace 3 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their...
-
Aruba Technical Consultant
hace 3 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoAbout the RoleThis position is part of our efforts to redefine the IT EDGE and create new customer experiences. As an Aruba Technical Consultant - Edge Expert, you will be working closely with customers to resolve technical issues and provide expert advice on Networking solutions.In this role, you will have the opportunity to work on various projects, from...
-
Sap IbP Consultant
hace 2 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoAbout the Opportunity:Sgf Global is seeking a skilled SAP IBP consultant to join our team. As a consultant, you will be responsible for designing, implementing, and testing SAP IBP solutions for our clients.Responsibilities:Designing and implementing SAP IBP solutionsTesting and deploying SAP IBP configurationsProviding training and support to...
-
HPE Consultant for Edge Networks
hace 1 día
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise (HPE) is a global leader in the IT industry, and we are seeking a highly skilled HPE Consultant for Edge Networks to join our team.This role requires expertise in edge networking and the ability to design and implement innovative solutions that meet the needs of our customers. As an HPE consultant, you will work closely with...
-
Presales Technology Consultant
hace 8 horas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise is seeking a Presales Technology Consultant to join our team. As a key member of our sales organization, you will be responsible for delivering technology consulting services to external customers and internal project teams.About the Role:This position involves working primarily outside of an office environment, with minimal...
-
Technical Solutions Architect
hace 11 horas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoAs a Technical Solutions Architect at Hewlett Packard Enterprise, you will play a crucial role in providing technology consulting to external customers and internal project teams. This position has been designated as 'Edge', which means you will primarily work outside of an office environment.Key Responsibilities:Provide technical support and leadership in...
-
Sap Ariba Consultant
hace 2 semanas
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**SAP Ariba Consultant (Hybrid)****Heredia, Costa Rica**SGF Global is looking for a SAP Ariba Consultant, for IT enterprise in Heredia, Costa Rica.**Requirements**:- Bachelor's degree in information technology or computer science- Functional expertise **must** in following 2 SAP Ariba modules: Buying, Catalog- Experience in Catalog Management- Experience of...
-
Technical Solutions Coordinator
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian is a global information services company dedicated to empowering consumers and our clients to manage their data with confidence. As a Technical Solutions Coordinator, you will play a key role in providing technical support and guidance to our clients and internal teams.In this role, you will anticipate positive and negative impacts throughout the...
-
Technical Solutions Engineer
hace 6 días
San Francisco, Heredia, Costa Rica Databricks A tiempo completoAs a Technical Solutions Engineer, you will provide technical support for Spark Platform related issues and resolve any challenges involving the Databricks unified analytics platform.You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using...
-
Principal Consultant
hace 3 semanas
San Francisco, Heredia, Costa Rica Citrix A tiempo completoCitrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere.By joining our award-winning workplace, you'll be included in the globally diverse, collaborative team that values work-life balance.Come see why Fortune named us one of the 100 Best Companies to Work For.Let's innovate and grow...
-
Senior Ariba Consultant Role
hace 1 día
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Role Overview:**The Senior Ariba Consultant will be responsible for implementing and configuring SAP Ariba solutions for enterprise clients, providing consulting services on Ariba Cloud solutions, and developing and maintaining catalog management and sourcing strategies.**Key Skills:Expertise in SAP Ariba solutions, including Guided Buying and Supplier...
-
Ariba Solutions Expert
hace 1 día
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Job Summary:**Sgf Global is seeking a seasoned SAP Ariba consultant to join our team.**Key Responsibilities:Implement and configure SAP Ariba solutions for enterprise clientsProvide consulting services on Ariba Cloud solutions, including Guided Buying and Supplier EnablementDevelop and maintain catalog management and sourcing strategiesIntegrate SAP Ariba...
-
Aruba Networking Technical Solutions Expert
hace 1 día
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise (HPE) is a leading provider of IT solutions, and as an Aruba Networking Technical Solutions Expert, you will play a crucial role in designing and implementing cutting-edge network solutions.This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. As an expert in edge networking, you...
-
Marketing Consultant Iv
hace 3 semanas
San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo**OTSI****Object Technology Solutions, Inc**) has an immediate opening for a Marketing Consultant IVMARKETING CONSULTANT IV (REMOTE/HEREDIA)MAJOR RESPONSIBILITES:- Support the Search Managers with account optimizations: analyzing competitors, keywords research/expansion, implementing tests, building campaigns, maintain audience lists, etc.- Create reports to...
-
SAP MM Functional Consultant
hace 12 horas
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**About Us**Sgf Global is a leading provider of IT solutions and services, with a strong focus on supply chain management.We are currently seeking an experienced SAP MM Functional Consultant to join our team in Heredia, Costa Rica.
-
Technical Solutions Expert
hace 1 día
San Francisco, Heredia, Costa Rica Soluciones Creativas A tiempo completoSoluciones Creativas is a dynamic company that values innovation and customer satisfaction. We are seeking a highly skilled Client Success Advocate to join our team.About the Job:This is an excellent opportunity for a Technical Solutions Expert to develop their skills and expertise in server, network, and storage technology. The successful candidate will...
-
Marketing Consultant Ii
hace 6 días
San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo**OTSI****Object Technology Solutions, Inc**) has an immediate opening for a Marketing Consultant IIMARKETING SPECIALIST II (REMOTE/HEREDIA)MAJOR RESPONSIBILITES:Requirements- Required knowledge and experience with: Adobe Creative Suite (Photoshop, After Effects, Illustrator & Premiere Pro).- Recommended knowledge and experience with: Tiled Microapps,...
-
Lead Consultant Networking
hace 14 horas
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completoCloud Software Group/Citrix Performance Continuity Services (PCS) supports, manages, reports, and monitors our customer's Cloud Software Group (CSG)/Citrix production environment(s), leveraging our experience, technical knowledge, and ITIL expertise.Our team is responsible for providing reactive, proactive, and preventative services, serving as trusted...
-
Customer Solution Center Consultant Technical
hace 6 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Summary**- This role is responsible for effectively resolving simple technical problems involving hardware and software and providing solutions and guidance to internal and external businesses and end users via telephone and electronic support channels.The role engages in articulating case summaries and resolutions for the Knowledge Management System...