Edi Business Analyst
hace 4 semanas
At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer's experience and free up funding for growth.
We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries.
We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections.
We take care of our clients by taking care of their customers
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
Essential
**Responsibilities**:
- Acts as primary point of contact between operational stakeholders and our integration partners (clients/customers/merchants and their third-party ERP vendors).
This role is the key liaison between integration partners and our company, working side-by-side to achieve high-value, effective, and efficient integrations
- Build and enhance positive working relationships with a variety of internal and external stakeholders
- Effectively manage multiple concurrent integration projects and ensure they stay on schedule by planning, tracking and reporting on project status; escalate issues to management as needed
- Perform analysis of customer's integration requirements and, where applicable, liaison with the technical team to define technical scope and objectives of projects while ensuring specifications are developed in alignment with customer expectations
- Create and maintain customer-facing and internal technical and project documentation
- Design and maintain customer integrations using visual mapping tools - including the Altova product suite - and other web-based tools
- Write test cases and perform E2E testing in collaboration with the customer and/or their third-party vendor
- Provide advanced support for existing configurations and processes
- Proactively communicate to client and internal departments throughout the integration process
- Communicate integration requirements, coordinate certification testing, and provide Level 2 support to merchants and/or their third-party vendors
- Additional duties may be added and/or assigned as needed
Required Qualifications
- Bachelor's degree (B.A.)
from four-year College or University; three years related experience in business analysis or project management; or equivalent combination of education and experience
- Ability to multi-task and effectively prioritize work to meet both internal and external project commitments
- Proficient user of Microsoft Office including Outlook, Excel, and Word
Preferred Qualifications
- Formal Project Management training
- API, XML, EDI and Web technologies
- Experience using Altova's MapForce or similar logical mapping software
- Transactions or payments industry background
Personal Characteristics
- Strong detail orientation
- High-level / forward-looking thinker
- Hard working with the drive to succeed
- Strong customer service focus
- Demonstrated excellent verbal, written and presentation communication skills
- Proven excellent time management and multitasking skills
- Ability to crystallize ideas, communicate them to others, and bring them to fruition
- Professional demeanor, exerts a positive influence on those around him/her
- TreviPay is an Equal Opportunity and Affirmative Action Employer.
We welcome all veterans and disabled applicants._
LI-TG1
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