Computer Science Engineer/edi Analyst

hace 3 semanas

San José, Costa Rica DXC Technology A tiempo completo

**_*_**

**About this role**

As Computer Science Engineer - EDI analyst, you will support one of our clients. You will be in charge of understanding client’s processes, do troubleshooting to SAP technical related issues, and propose solutions.

**What You’ll Do**
- Stay abreast of DevOps EDI service trends, build credibility, and retain client loyalty by providing the best service experience in the industry
- Inform customers about emerging technologies and services and the implications of these on their current business environment
- Team with customers and other DXC teams to assess concerns and/or requirements and develop specific strategies to meet needs
- Maintain the DXC standard for customer uptime and satisfaction
- Collaborate with the DevOps Team during the construction, testing and implementation phases with a continuous focus on quality and reusability (building blocks).

**Who you are?**
- Bachelor’s degree in Computer Science, Information Technology, Engineering.
- Troubleshooting skills: Analyze and use logical procedures to troubleshoot customer reported problems, identify problems/issues and find solutions.
- Project Management Skills:

- Ability to communicate with customers, vendors, team members and management.
- Familiar with the MS Office Suite
- Working knowledge with a scripting language like PowerShell, Ruby, Python is beneficial.
- Learn new technologies and performing (proof of concept) POC’s
- Understanding of IT Service Management (ITSM) best practices and processes is beneficial.

In addition to the basic qualifications noted above, we find that individuals who are successful in this role have:

- Experience working with Python*
- Previous experience working with SAP ERP*
- Scrum, ITIL*
- Previous experience working under DevOps Model*
- Above skills are NICE TO HAVE.

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we have a People First strategy and a Virtual First model. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. The majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location.

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