Kyc Senior Specialist, Aml Compliance

hace 3 días

San José, San José, Costa Rica Western Union A tiempo completo

KYC Senior Specialist, AML Compliance – Santa Ana, Costa RicaAre you looking to play a key role in helping combat financial crime?
Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive?
Then join Western Union as a Senior Specialist, AML Compliance.
Western Union powers your pursuit.In this role, you will operate within the Know Your Customer team (KYC) of the Global Operations organization.
As a KYC Senior Specialist, you will play a pivotal role in investigating customer cases requiring enhanced due diligence.
This includes reviewing and understanding the customer behavior, their relationship with counterparties, economic profile, as well as identification and resolution of any potential suspicious activity.Role ResponsibilitiesFollow prescriptive guidelines and company procedures regardingover-enhancing customer due diligence investigations.
Perform in-depth analysis of customer activities that undergo enhanced due diligence.
Investigate and research the alerted activity using Western Union systems, public and non-public available databases and records and form further actions for the customer, which can include approval, interdiction, request for an interview, additionalinformation and/or documents, if necessary.
Call customers when a decision cannot be made with offline analysis, requesting for additional information and/or documentsReview documents provided by the customer which supports their economic profile, relationship with counterparties and purpose for money transfer.
Formulate reasonable explanation for the flagged activities, considering pertinent factors such as customer economic profile, relationship with associated counterparties and purpose for money transfers.
Make independent case decisions based on company policies and procedures.
Clearly document findings and the rationale behind decisions made on each case.
Escalate specific cases to Western Union stakeholders or other investigative groups as applicable.
Assist KYC management with requests and ongoing training/projects.Role RequirementsBachelor's degree or equivalent job experience in the financial services industry is preferred.
2 years of experience in Bank Secrecy Act, AML Compliance, general and/or risk-based compliance is required.Strong proven knowledge is required in AML Compliance typologies such as Fraud, financial risk,red flags, know your customer strategies, investigation and monitoring of possible suspicious activities in transactional patterns; ability to identify compliance risks and escalate when appropriate;ability to interview customers when necessary; experience in conducting public database research.Must be fluent advanced in English and Spanish (B2+).Working knowledge of MS Office, especially strong MS Excel skills.Demonstrated strong analytical, investigative,problem-solving, high attention to detail, written and verbal communication skills.We are looking for someone who can doindenpendent work-related decisions following company policies and procedures, that is a team player with strong collaborative skills but at the same time hasthe ability to work with a high level of autonomy.BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few( ).
Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your Costa Rica- specific benefits include:Asociación SolidaristaIn house company doctor servicesTransportation services optionsReferral Program awardEmployee Resource Groups (ERG) and committees to volunteer withPan American Medical and Life insuranceCafeteria DiscountsWestern Union values in-person collaboration, learning, and ideation whenever possible.
We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals.
By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories.
Western Union has determined the category of this role to be Hybrid.
This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.
The expectation is to work from the office a minimum of three days a week.

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