Internal Consulting, Vp

**ROLE DESCRIPTION**

The Vice President is a key role in Citi's Internal Consulting organization.
The major roles of the internal consulting organization are to lead significant programs in partnership with Citi's functional and business unit leadership; to develop Citi's approaches and methods; to build change capabilities across Citi; and to engage Citi employees at all levels in transformational change.
The Vice President will be a key member of the team, supporting specific Citi operating model and business process improvement projects and programs across the Firm.
Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.
The Vice President will report directly to a senior leader within the Internal Consulting organization but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.
RESPONSIBILITIES:

- Drive the analysis of complex sets of data and business processes with limited guidance
- Independently think through and analyze solutions to problems and develop initial hypotheses, frameworks, and methodologies
- Support all phases of projects and drive project execution and delivery
- Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes
- Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions
- Work with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team's knowledgebase
- Show initiative in performing research and obtaining data

QUALIFICATIONS:

- At least 5-8 years' experience in a major management consulting firm, or equivalent experience in a large Financial Services company
- Strong written and verbal communications skills
- Demonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communication
- Advanced skills in MS Excel.
- Experience analyzing processes
- Advanced English Skills Required

TRANSFORMATION PROJECT COMPETENCY REQUIREMENTS:

- Preferred Competencies (some of the below):

- Hypothesis Generation
- Analytical Framework Development
- Agile Delivery
- Data Analysis
- Root Cause Identification
- Process Analysis, Mapping and Design
- Business Case and Financial Model Development
- Stakeholder Management
- Communications and Change Planning

CHARACTERISTICS:

- Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidance
- Can work effectively in a team-based collaborative model as well as independently
- Innovative and curious, and readily able to think outside of the box
- Communicates effectively and impactfully to all levels of an organization, from line workers to Senior Leaders; proficient to expert use of PowerPoint presentation for story-telling relative to the business case for change, the results of analysis, and the plan forward
- Self-starter who brings high sense of urgency to assignments and goals
- Comfortable with ambiguity and change
- Passionate about improving employee and customer experience
- Has strong project management skills but deploys a flexible approach to meet the needs of a broad group of diverse stakeholders
- Balances analytical and creative abilities
- Detail oriented and effective multi-tasker

EDUCATION:

- Bachelor's/University degree, Master's degree preferred
- **Job Family Group**:
Business Strategy, Management & Administration
- **Job Family**:
Business Process Re-Engineering
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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