Client Services-Financial Engineer

hace 9 horas

Heredia, Costa Rica Zm Financial Systems A tiempo completo

Collaboration = Innovation

One leads to the other.
At Moody's, we believe good teamwork gives us an edge.
We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.
Join us and let's move the world forward together.
Department
- We strive to be a world-class sales organization with our customers' needs at the centre of everything we do.
Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms.
As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge.
An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.
Role/Responsibilities

**MUSTBE ABLE TO WORK PST HOURS**
***

**Key Responsibilities**:

- Understand and explain complex financial models on conceptual, intuitive, and practical levels.
- Provide thorough quantitative and conceptual solutions to our wide range of clients.
- Provide in-depth education and assistance on product features, functionality and the product technical architecture.
- Communicate effectively and develop excellent working relationships with colleagues within Client Service and in partner teams such as Engineering, Research, etc.
- Provide constructive feedback to the sales and training groups regarding client needs and opportunities
- Identify, capture, and channel client feedback on product features and functionality to our Product Managers
- Originate content for our client Knowledge Base
- Manage and escalate requests appropriately while maintaining ownership of client interaction and delivery solution.
- Track all client interactions using the CRM system

**Qualifications**:

- Masters degree in Quantitative Finance, Business Administration, Computer Science, Financial Engineering, Computer Information Systems or Accounting preferred
- Python experience is a plus
- Strong knowledge of Windows based architectures and windows diagnostic software
- Knowledge of financial mathematics (e.g.
stochastic process, Monte Carlo techniques, derivative pricing, interest-rate modelling) preferred
- Superb analytical skills and persistence in analytical and technical problem
- Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody's.For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Click here to view our full EEO policy statement.
Click here for more information on your EEO rights under the law.
Click here to view our Pay Transparency Nondiscrimination statement.

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