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Sports Experience Coordinator

hace 4 semanas


San José, Costa Rica Get Your Beach On Travel A tiempo completo

This is a remote position.
Job Overview: We are looking for a dedicated and detail-oriented Sports Experience Coordinator to assist clients in booking unforgettable sports travel experiences.
This role involves planning and managing ticket packages, accommodations, and travel logistics for major sporting events, including NFL, NBA, NHL, MLB, NASCAR, soccer, and NCAA tournaments.
The ideal candidate is passionate about sports, skilled in customer service, and capable of coordinating seamless travel experiences.
Key Responsibilities: Assist clients in selecting and booking sports travel packages, including event tickets, lodging, and transportation.
Research and provide recommendations on the best venues, hotels, and experiences tailored to client needs.
Communicate with vendors and suppliers to secure reservations and ensure a smooth experience.
Stay updated on sports event schedules, ticket availability, and travel trends.
Handle client inquiries and provide timely updates on bookings and itinerary changes.
Resolve customer concerns with professionalism and efficiency.
Participate in online training to stay informed about industry best practices.
Qualifications and Requirements: Must be at least 18 years old.
High school diploma or GED equivalent.
Access to a computer or smartphone with a reliable internet connection.
Strong communication and negotiation skills.
Proficiency in internet research and technology-based booking tools.
Excellent interpersonal and organizational skills.
Self-motivated with a proactive approach to client service.
Ability to attend virtual training sessions.
Previous experience in customer service, travel planning, or event coordination is a plus but not required.
Preferred Skills: Passion for sports and knowledge of major sporting events.
Ability to manage multiple bookings and deadlines efficiently.
Attention to detail and strong problem-solving abilities.
Familiarity with ticketing platforms and travel booking systems.
Benefits: Flexible remote work environment.
Training and professional development opportunities.
Access to exclusive travel discounts and perks.
Supportive team environment with growth potential.
If you enjoy helping sports fans create unforgettable travel experiences, apply today to join our team