Lead Network Engineer

hace 12 horas


Heredia, Costa Rica Webhelp A tiempo completo

**Information Technology**

**Location**
- Barreal de Heredia, Costa Rica***

Job Title:
Lead Network Engineer

**Job Description**:
Job Description Summary
Your Journey at Concentrix + Webhelp Starts Here:
At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent.
We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you
If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading.
There are a few characteristics we look for across all our hires regardless of the team they are working for.
If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Does working for a company who invests in the future and is disruptive in the marketplace intrigue you?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Are you fanatical in your pursuit to continue improving your capabilities?
Concentrix + Webhelp provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces.
Specific benefits plans will vary by country/region.
Within our Software Solutions team, you will be innovating and engineering cutting -edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and rapidly seize new opportunities
Our transformative solutions are powered by artificial intelligence, machine learning, learn from new insights, and rapidly seize new opportunities
Our transformative solutions are powered by artificial intelligence, machine learning, facial recognition, cloud solutions and Big Data analytics.
You will utilize design thinking, secure engineering practices and lean agile methods to create unique intellectual property, and produce high quality, secure & intuitive solutions for clients across various industry sectors.
We're a remote-first company looking to hire the absolute best talent in the world.
- Reporting to the Group Manager, on our Global team, the Sr. Network Engineer will have 7+ years of experience in enterprise level networking, with a knowledge of both Private and Public Cloud interconnect via MPLS, Internet, VPN Tunnel and other networking technologies.
Will work within a team of network engineers.
Will also collaborate with other teams to design IVR and Telecom solutions and troubleshoot complex routing issues.
You will work from home.
- Design and implement functional network infrastructure in both private and public cloud.
(LAN, WLAN, WAN, AWS, and Voice networks)
- Expert with standard network tools such as WireShark, SolarWinds, etc.
- Resolve standard and escalated SolvNow network tickets
- Mentor other team members and address user needs
- Knowledge of network administration and architecture and experience troubleshooting
- Passionate about security and data protection.
- Configure and install software on routers, switches, load balancers, and other network devices.
- Monitor network performance and integrity and present suggestions for improvement.
- Resolve issues by troubleshooting cloud and local infrastructure.
- Work with hardware/software and multiple cloud vendors to implement/maintain networking solutions.
- Automate tasks and monitor their effectiveness.
- Oversee security measures (e.g., access authentication and disaster recovery)
- Communicate with users to resolve networking/connectivity issues.
- Maintain complete technical documentation in our Microsoft OneNote repository.
- Suggest improvements to network performance, capacity, and scalability.
- Assist Sales/Marketing with Architectural design strategies

**You have**:

- Experience in a network administrator role with Industry-related experience as a Senior Network Engineer.
- Several of the following Professional certifications: CCNP, CCDP, AWS Cloud Practitioner, Architect, Security, Genesys, Avaya, Nice
- Experience with VoIP and session border control (SBC) technologies.
- Expert with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution.
- In-depth understanding of communication protocols (OSI Model) and routing protocols (e.g.
BGP, OSPF)
- Familiarity with access control models and network security
- Knowledge of coding languages for scripting automation tasks (e.g CLI, Python, Perl, and others)
- Experience with network diagnostic, monitoring and analysis tools (e.g.
SolarWinds, WireShark tools)
- Expert with network operating systems (JUNOS, Cisco IOS)
- Troubleshoot on live devices with packet sniffing tools
- Experience managing a team and mentoring junior members.
- BSc/BA in Computer Scie


  • Lead Network Engineer

    hace 6 horas


    Heredia, Costa Rica Webhelp A tiempo completo

    **Information Technology** **Location** - Barreal de Heredia, Costa Rica*** Job Title: Lead Network Engineer **Job Description**: Job Description Summary Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Sr Network Engineer is responsible for administrating and supporting client’s network environments according to best practices, while ensuring high levels of network availability and performance. The Sr Network Engineer is responsible for architecting, solutioning, automating and resolving escalated service issues, coaching other...

  • Security Lead Engineer

    hace 12 horas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:Security Lead Engineer is responsible for the provisioning, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.Security Lead Engineer is also responsible to mitigate any potential threats that become evident, but also to strategize and prepare before any security threat is...


  • Heredia, Costa Rica Css Corp A tiempo completo

    The role of the Network Engineer is to respond to troubleshoot tickets, act as the customer's point of contact for reported problems and troubleshoot problems to resolution.This will involve extensive conversations with customers and other Network Engineers, duplicating the reported problem in the laboratory and, using extensive IP networking and network...

  • Senior Network Engineer

    hace 12 horas


    Heredia, Costa Rica Dhl A tiempo completo

    Are you a natural problem solver that enjoys dealing with complex issues?Are you keen to work with established technologies and advance your career in a global, multinational company?Join our team of Network Security enthusiasts and become part of the IT for the world's biggest logistics company!**Step up your Network Security Game**Our Global Secure Access...


  • Heredia, Costa Rica Ttec Digital A tiempo completo

    Principal Network Engineer**TTEC is seeking a Network Engineer to join our Technology Services team.**Why choose TTEC to enhance and broaden your career?We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.Whether you're...


  • Heredia, Costa Rica TTEC Digital A tiempo completo

    Principal Network Engineer TTEC is seeking a Principal Network Engineer to join our Interaction Experience Cloud Provisioning team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network / Systems EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE".Creating new customer experiences by building intelligent spaces and digital workspaces.Supports, troubleshoots and manages switch software technical escalations while maintaining the relationships...

  • Jr. Network Engineer

    hace 12 horas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Network Engineer L2 is responsible for administrating and supporting client's network environments according to best practices, while ensuring high levels of network availability and performance.Responsible for designing, developing, supporting and maintaining policies and procedures to ensure consistent network uptime, patching and...

  • Sr Network Engineer

    hace 4 días


    Heredia, Costa Rica Softtek A tiempo completo

    **Role: Sr Network Engineer**: - +4 Years supporting enterprise networks - Experience with SDWAN - Experience with Routing and Switching - Experience with Cisco ASA Firewalls - Basic understanding of Networking concepts: OSI and TCP/IP Model, Vlan, QoS - Network analysis and troubleshooting - Basic understanding of networking including SIP, TCP\IP, DNS,...


  • Heredia, Costa Rica DHL A tiempo completo

    **SUMMARY**: Your role will be to function as a Principal Network Security Engineer within the Secure Access Engineering team responsible for the design and implementation of Network security technologies and services within existing Data Centers, Public Cloud and branch office infrastructure. **RESPONSIBILITIES**: - Support the global Secure Access...

  • Network Support Engineer

    hace 1 semana


    Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you. You will be working on the latest and top of the line technology suite, becoming an expert in the industry. Our Global Support organization supports...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network Solution Quality Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **We are focused on Datacenter, Campus, Branch, Mobility and the IoT** to transform...


  • Heredia, Costa Rica Dhl A tiempo completo

    **Role Title**: Principal Network Engineer****Business Unit**: IT Services****Role Purpose**:- Provide consultancy in the Telecoms area to other ITS teams and BUs under governance of Global Production Sourcing, Infrastructure Architecture and Infrastructure Product Management teams.- To provide technical and implementation support for the deployment of...


  • Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network Solution Quality EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE".Creating new customer experiences by building intelligent spaces and digital workspaces.**We are focused on Datacenter, Campus, Branch, Mobility and the IoT** to transform business models...


  • Heredia, Costa Rica GSB A tiempo completo

    Network Infrastructure Support Troubleshooting, diagnosis and installation of the Customer's network equipment and components under the co-ordination and direction of the global network management team, including: patching cable installation and recovery; installing power leads; installing, removing or swapping equipment; locating and or identifying network...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network Solution Quality EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the...

  • Lead Windows Engineer

    hace 8 horas


    Heredia, Costa Rica Cognizant A tiempo completo

    **We're hiring!**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.At Cognizant we promote an inclusive culture, where we value different perspectives providing...