Social Media Outreach Customer Service Specialist

hace 1 día


San José, Costa Rica Soy And Sass A tiempo completo

You will spend 100% of your time engaging with Customers on Instagram & Facebook.
USA Day Hours Required

**THE COMPANY**

Founded in 2020 Soy & Sass is a high-growth Amazon FBA business, selling and Manufacturingh Candles -, boasting comprehensive knowledge of the E-Commerce environment allowing it to bring high quality products to market.
With the experience of millions in managed revenue, and more than 4 years experience, Soy & Sass brands outperform almost every seller in its competitive niche on Amazon.
We love to hire people who share our passion for continuous improvements & quality of work within the e-commerce market.
We do our best work when we're surrounded by people who are insatiably curious, intelligent, and who thrive in collaborative, check-your-ego-at-the-door working environments.
Sound like you?
Let's talk.
**THE ROLE**

We are looking for a Social Media Outreach Specialist to help us reach & engage with new customers.
You will spend most of your day engaging with and providing value to Customers on the Instagram platform.
This is a full-time position for around 40 hours per week.
**Some specific responsibilities include**:

- Proactively reach out to potential Customers via Instagram
- Engage with Customers on Instagram & capture their details
- Analysing & Split Testing the success of different scripts
- Keeping key stakeholders informed on the status of Customer Outreach

**What you bring to the table**:
You must be a high-performer, & comfortable working in a performance driven role:

- A GREAT conversationalist - fluent in English & ability to hold a conversation in perfect American English.
- Ability to engage with Customers in a personable way - not just following scripts
- Ability to hit outreach targets including minimum customer engagements
- Ability to work with mínimal oversight
- ADDED BONUS - if you have experience of creating content & posting on Instagram

**Work Schedule**
- This is a virtual job, working USA hours
- You will need to be available for weekly meetings that are 30-90 minutes long.
**Benefits**

Earned after 90 days of successful employment
- Quarterly & Annual Performance Bonus
- Opportunities for growth
- Working with experts in E-Commerce
- On the job paid training
- Annual 2% raises

**Salary**: ¢3,627.30 per hour

Ability to commute/relocate:

- San José, Provincia de San José: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer Service: 3 years (preferred)

**Language**:

- English (required)


  • Outreach Specialist

    hace 4 días


    San José, Costa Rica Gambling.com Group A tiempo completo

    The Group has a growing U.S. HQ in Charlotte, North Carolina, with offices in Tampa, Florida as well. Topics will range from all popular international sports; to Politics, Human/General Interest stories, current affairs and a host of other newsworthy outreach campaigns areas. **Responsibilities**: - Earn backlinks in national and local media, trade...

  • Social Media

    hace 1 día


    San José, Costa Rica Royal Basketball School A tiempo completo

    The Royal Basketball School is a high-energy, fast-growing business that focuses on educating the next generation through the game of basketball.Our goal is to imbue our students with the attitudes and skills that can help them remain active, healthy, and happy, and excel anywhere they choose!We're proud to focus on the FUNdamentals, and aspire to foster...

  • Social Media Director

    hace 4 días


    San José, Costa Rica Now Digital Talent A tiempo completo

    The Director of Social Media & Content is the key creative gatekeeper to the brand’s social channels. This requires close collaboration and integration with different teams and departments to ensure everything comes from a consistent voice. This role relies on quality control, editing, collaboration and consultation with other teams, and day-to-day...


  • San José, Costa Rica Bairesdev A tiempo completo

    Who We areBairesDev is proud to be the fastest-growing company in America.With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth...


  • San José, Costa Rica Bairesdev A tiempo completo

    Who We areBairesDev is proud to be the fastest-growing company in America.With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth...


  • San Francisco, Heredia, Costa Rica Uber A tiempo completo

    Role OverviewThe Global Social Media Operations Response Team (SORT) at Uber requires a skilled specialist to manage the Sprinklr tooling platform. This role will collaborate with the Global Head of SORT to optimize and improve the Sprinklr environment, ensuring high-quality social media customer care.

  • Social Media Manager

    hace 4 días


    San José, Costa Rica Vacationeeze A tiempo completo

    **About us** We are customer-centric and our goal is to help clients plan destination weddings and travel based on decades of expert knowledge.. **Responsibilities**: - Develop and manage social media campaigns, particularly on Pinterest, Instagram, YouTube, and Tik Tok. - Create content for social media platforms. - Analyze and report on the performance...


  • San José, Costa Rica Ibi Healthcare A tiempo completo

    **IBI Healthcare Institute** is looking for a Social Media Ad Management Specialist to join our growing team!As our virtual Social Media Ad Manager, you will play a crucial role in driving our online presence and promoting our programs to a wider audience.Here's what the role entails:- Developing and implementing social media ad campaigns across various...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we believe that innovation thrives on collaboration.We're seeking a skilled Strategic Social Media Marketing Specialist, Community Engagement to join our team. In this role, you'll leverage your experience in digital marketing to design and execute effective social media strategies across the organization.The Corporate Marketing...

  • Social Media Manager

    hace 4 días


    San José, Costa Rica Now Digital Talent A tiempo completo

    An iGaming industry leader in Costa Rica is looking for a full time Social Media Director to join their team in their office in San José, Costa Rica. The Social Media Manager are responsible for planning, implementing, managing, and monitoring company's Social Media strategy to increase brand awareness, improve Marketing efforts and increase sales. We are...

  • Social Media Advisor

    hace 1 día


    San José, Costa Rica Dxc Technology A tiempo completo

    The role of this social media advisor will primarily be focused on supporting global campaigns.Social Media Advisor is a masterful storyteller with digital and technical skills that with analytics and paid advertising experience.The Advisor must have in-depth knowledge of the technical usage and functionalities of social media networks, digital platforms,...


  • San José, Costa Rica CHAT ASSASSINS A tiempo completo

    **Chat Assassins** works with premium personal brands. Our solutions consist of building their teams and systems that generate our clients more leads and sales. We are a premium service and hold ourselves to very high standards. Chat Assassins currently consist of 130+ team members with clients worldwide such as; USA, Canada, Australia, England, Japan, and...


  • San José, Costa Rica Chat Assassins A tiempo completo

    **Chat Assassins** works with premium personal brands.Our solutions consist of building their teams and systems that generate our clients more leads and sales.We are a premium service and hold ourselves to very high standards.Chat Assassins currently consist of 130+ team members with clients worldwide such as; USA, Canada, Australia, England, Japan, and...

  • Social Media Manager

    hace 1 día


    San José, Costa Rica Bairesdev A tiempo completo

    Who We areBairesDev is proud to be the fastest-growing company in America.With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth...


  • San José, San José, Costa Rica Real Time Social A tiempo completo

    Job Title: Customer Service Representative - Remote OpportunityAbout Us:At Real Time Social, we are committed to providing exceptional customer service to our clients. We are seeking a highly skilled and professional Phone Call Receptionist to join our team.Salary:We offer a competitive salary of $3.00 per hour, with the potential for overtime pay.About the...


  • San José, Costa Rica Marriott Worldwide A tiempo completo

    **Additional Information** Coordinadora Multipropiedad de Social Media**Job Number** 22140509**Job Category** Sales & Marketing**Location** AC Hotel San Jose Escazu, Av.Escazu Complex Prospero Fernandez Highway, Escazu, Costa Rica, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Manage...


  • San José, San José, Costa Rica Ibi Healthcare A tiempo completo

    Company OverviewAt IBI Healthcare, our mission is to provide high-quality, accessible, and affordable surgical care solutions. Our vision is to become the most respected and successful surgical group in the United States for our patients, members, and partners.About UsWe are a surgical group devoted to providing the highest quality healthcare services. Our...


  • San José, Costa Rica Gensler A tiempo completo

    Your Role - The Social Media Graphic Designer is a position on the marketing team that brings with it a level of insight and strategy for project pursuits, working with multiple Principals, Firm Leaders, and the Regional Marketing team in developing Gensler’s approach to specific clients and opportunities. What You Will Do- Working with leadership and...


  • San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    Job DescriptionMaintain a strategic approach to Social Media marketing, ensuring brand consistency and engagement across the Latin American region.The ideal candidate will possess in-depth knowledge of Social Media platforms, trends, and best practices. Responsibilities include developing content strategies, collaborating with regional teams, and analyzing...


  • San José, Costa Rica Arxada A tiempo completo

    Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable. We are passionate about empowering high...