Accounts Payable Representative Iii

hace 3 semanas


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

Brinda servicio "Front Office" a clientes internos y a analistas: procesa documentos; crea solicitudes de seguimiento de documentos para consultas de clientes internos; dirige los diferentes casos al departamento o persona encargada para su correcta resolución; recupera documentación para solicitudes de clientes internos; y brinda al equipo de liderazgo información sobre problemas importantes que se presenten.
- Nível de Excel Intermedio.
- Habilidad de hablar en ingles con clientes en USA vía telefónica o en conferencia remota.
- Capacidad de Análisis.
- Habilidad para trabajar cumpliendo un plazo y una cuota de trabajo.
- Contribuye al control de calidad al revisar la documentación para verificar la precisión y el cumplimiento de políticas y procedimientos; se apega a todos los requisitos legales y reglamentarios para garantizar el cumplimiento; notifica a la gerencia los problemas o inquietudes de calidad; y comparte recomendaciones de mejora para los procesos.
- Completa el trabajo asignado y prioridades mediante el uso de políticas, datos y recursos; colaborando con gerentes, compañeros de trabajo, clientes internos y otros implicados en los procesos; identifica prioridades, plazos y expectativas; determina y recomienda formas de abordar oportunidades de mejora; se adapta y aprende del cambio, las dificultades y realimentación que se le brinda.
- Cumple con las políticas, procedimientos y estándares de ética e integridad de la compañía mediante la implementación de planes de acción relacionados; utilizando la política de puertas abiertas; y los aplica en la ejecución de procesos.
- Mantiene el involucramiento y la comunicación por medio correo electrónico con los clientes internos implicados en los procesos.
- Brinda soporte y realiza cualquier otra solicitud que se requiera por necesidad de la empresa.



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