Sr. Operations Analyst

hace 6 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

The Regulatory Support and Controls (RSC) team in MIS Ratings Operations and Controls is responsible for the implementation, execution, support, and controls of processes and enabling technology that support the end-to-end credit rating process and regulatory-mandated processes.
- Develop knowledge of the end-to-end rating and other processes process supported by the RSC team along with global Regulatory Policies and Procedures.
- Develop deep Subject Matter Expertise on the electronic document management systems, internal archival and record retention processes, and controls.
- Support improvements, testing, and major changes associated to the document retention platforms and systems.
- Support day to day team member management working directly with rating analysts to support the filing and questions associated to record retention and requirements.
- Support time sensitive requests for control teams to retrieve, review, and prioritize rating process documents
- Partner with the RTS team located in Costa Rica and works closely with the extended team based in New York and India to achieve key deliverables.
- Continuously seek out opportunities to streamline and standardize business processes and improve operational controls and efficiencies targeted to the team's work to support document management activities.
Particular attention to finding opportunities for improvements.
- Facilitate senior management reporting requirements regarding key activities within the team.
- Provide leadership and mentorship to local Regulatory Support and Controls team in coordination with the global collaborators and process leaders.
Coordinate with local and regional leadership.
- Undergraduate BA/BS degree in business, finance/economics, management, archival studies, or similar field; MBA a plus
- 5+ years of operational business process management and/or business analysis experience with strong analytical and problem-solving skills
- Experience working with technology systems and partnering with technology teams to resolve system issues and drive improvements.
- Experience working with global extended teams and global key collaborators.
- Strong written and verbal communication skills to clearly articulate problems/issues and work towards solutions
- Experience with crafting presentations and presenting to various level of management
- Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly
- Strong leadership skills and an ability to set direction, ensuring working groups meet project deliverables
- Self-starter and phenomenal teammate with ability to meet tight deadlines and lead multiple, ambitious priorities
- Outstanding communication skills with the ability to reach across organization to successfully resolve requests/inquiries

ROC

Moody's is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.



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