Accounts Receivable Financial Analyst

hace 9 horas


Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

2+ years of post-qualification experience in Shared Services Accounts Receivable or Collections.. Business to business collections experience.
- Strong analytical skills.
- Strong Customer focus.
- A work ethic based on a strong desire to exceed expectations.
- Proficient in Excel.
- Strong interpersonal skills — including written and oral communication skills.
- Fully proficient in Spanish and English.
Amazon's Finance Operations department is seeking for a Financial Analyst to support Accounts Receivable for AMERICAN countries.
Please be aware you should be fully proficient in Spanish and English.
This person will be responsible for the following, but not limited to:

- Full cycle of Accounts Receivable past due balances, including: research, analysis, resolve account discrepancies, calling customers to perform collection activities and provide high quality customer experience.
- Reconciling AR account(s) to the general ledger
- Managing and resolving invoice discrepancies to ensure timely and accurate receivables.
- Managing internal and external Accounts receivable inquiries.
- Maintain Customer relationships by responding timely and accurately to both internal (company) and external (customer directly) questions and requests for information.
- Following Standard Operating Procedures and process workflows.
Also, SOP creation and maintenance.
- Collaborating with the Global Finance Operations team and internal business partners in the US, CA,LATAM and new Geo Launches.
- Timely publish report via weekly metrics and provide status updates on projects
- Participate in operational excellence activities

Analyze existing processes and recommend process improvements for same while managing all internal controls on documents.
- Ensure financial compliance controls are in place and running effectively.
Key job responsibilities
- Responsible of the full cycle of Accounts Receivable accounts, including collections, resolution of past due balances, research, deep dive, analysis, calling customer to resolve discrepancies and keep the AR portfolio with highest operational standards.
- Responsible on following standard operating procedures (SOP) and process workflows.
- Engage with different teams across multiple geographies in order to understand best practices and potentially replicate them.
- Be a main POC across AR Team that enables proper conflict resolution and critical thinking.
- Think Big by expediting delinquent balances resolution from assigned AR Portfolio as the same time of detecting root cause for main road blockers.
- Constantly look for diverse angles and perspectives to mitigate operational risk but also deliver process optimization.
A day in the life
You will review your assigned AR accounts portfolio in order to resolve discrepancies as well as prioritize issues resolution by Deep Diving across common issues, unapplied payments, late payment trends, and other problems.
You will Think Big by designing strategic plans that allow you to remove road blockers and be able to provide solutions to the main Top Offenders of your AR portfolio.
Also, You will be able to determine the right moment when management support is required for critical and high risk accounts resolution.
About the team
We are the FinOps Accounts Receivable Team.
Our operation covers AWS and Non AWS services including Retail, Studios, Fuse and others.
We partner with both internal and external customers located in across the globe to deliver a high quality E2E process.
Our top mission is to partner with our customers to ensure a world wide service while maintaining a healthy and balanced portfolio.
We offer extensive and unique experiences since we have a global model that empowers us to carry out our AR daily tasks under the best quality and efficiency standards.
CPA, CMA or equivalent with 2+ or more years of post-qualification experience in Shared Services, AR or Accounting.
Proficiency in Oracle Financials ERP & Six Sigma methodologies
Excellent in communication skills - written/verbal, internal/external
Has demonstrated ability to work/lead as a team
Strong ability to take initiative and self-start when necessary
Proven ability to develop new ideas and creative solutions
Proven ability to work successfully in an ambiguous environment
Proven ability to meet tight deadlines and prioritize workload
Portuguese fluency (desire but not required)
Customer's portal knowledge.



  • Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    1+ years of finance experience- 2+ years of Accounts Receivable or Account Payable experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting- Fluent in Portuguese and...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of post-qualification experience in Shared Services Accounts Receivable or Collections.. Business to business collections experience.- Strong analytical skills.- Strong Customer focus.- A work ethic based on a strong desire to exceed expectations.- Proficient in Excel.- Strong interpersonal skills — including written and oral communication...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The individual will be responsible for ensuring that all receivables are processed efficiently and effectively, in accordance with established service levels and other contractual requirements.The individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of post-qualification experience in Shared Services Accounts Receivable or Collections.. Business to business collections experience.- Strong analytical skills.- Strong Customer focus.- A work ethic based on a strong desire to exceed expectations.- Proficient in Excel.- Strong interpersonal skills — including written and oral communication...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The individual will be responsible for ensuring that all receivables are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The individual will be responsible for ensuring that all receivables are processed efficiently and effectively, in accordance with established service levels and other contractual requirements.The individual will be responsible for all related tasks associated with invoice and collections processing, including receiving, recording, posting and...

  • Accounts Receivable

    hace 2 días


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

  • Accounts Receivable

    hace 5 horas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Collections Analyst position reports directly to the BPO Supervisor.The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.This Collections Analyst must be able to work in a fast-paced...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    5+ years of post-qualification experience in Shared Services Accounts Receivable or Collections working specifically with the indirect channel, namely Resellers, Distributors or other Partners.. Business to business collections experience.- Strong analytical skills.- Strong Customer focus.- A work ethic based on a strong desire to exceed expectations.-...

  • Financial Analyst

    hace 10 horas


    Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Bachelor's degree in accounting and commerce (B. Com)- Knowledge of Excel at an advanced level- Strong customer focus (both internal/external)The financial analyst will be responsible to support the promotions and Contra-COGS agreement review processes across Amazon businesses for United States of America, Canada, Brazil and Mexico.The key goal for this role...


  • Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience- Knowledge of Excel at an advanced levelAmazon Finance & Global Business Services (FGBS) plays a key role in the company's mission to be Earth's most customer-centric company.FGBS includes finance functions like Financial Planning...

  • Financial Analyst, Foaa

    hace 10 horas


    Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    4+ years of finance experience- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting- Advanced analytical skills and an ability to work independently in a fast-paced and rapidly changing environmentAmazon's Finance Operations, Accounting & Analysis (FOAA) team is a...


  • Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    4+ years of finance experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting- Advanced analytical skills and an ability to work independently in a fast-paced and rapidly...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree (accounting, business administration) - Minimum of 2 years professional experience in Finance (Accounts Payable, Accounts Receivable), Payments, Treasury or Invoice Entry.- Excellent language skills - English and Spanish.- Ability to develop new ideas and creative solutions.- Strong interpersonal skills including written and oral...


  • Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience.- Driving process improvements independently.- Excellent in communication skills - written/verbal, internal/external.- Fully proficient English and Spanish (Portuguese is a plus).Amazon Finance & Global Business Services (FGBS)...

  • Financial Analyst, Foaa

    hace 10 horas


    Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    6+ years of finance experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting- Advanced analytical skills and an ability to work independently in a fast-paced and rapidly...


  • Heredia, Costa Rica Fusionhit A tiempo completo

    We are looking for an eager and experienced Senior Financial Analyst to join our management team here at FusionHit.Applicants must live in and be authorized to work in Costa Rica and speak English at a minimum of B2 level.Additional details are below - we hope to talk to you soon!**Job Overview**:As a Senior Financial Analyst, you will be responsible for...


  • Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • Heredia, Costa Rica Brenntag A tiempo completo

    **CASH APPLICATION ANALYST**: Our team in **Heredia** currently has an opening for a **Cash Application Analyst** **YOUR ROLE & RESPONSIBILITIES**: Ensure unapplied cash are identified and investigated. - Review and reconcile all payments received on a current and daily basis - Prepare detailed, accurate and organized accounts receivable reconciliations for...