Latin America End User Computer Lead

hace 1 semana


San José, San José, Costa Rica Mondelez International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelez International?
**

**Join our Mission to Lead the Future of Snacking.
Make It Uniquely Yours.
**

You provide technology and infrastructure expertise and set the direction for your area of expertise.
**How you will contribute**

You will oversee in the planning and execution of technical operations, lead an internal team and partner with external suppliers.
Using your deep technical and market knowledge and your thorough understanding of our business goals, you will ensure we have the right infrastructure solutions in place for the future.
In addition, you will direct programs to implement regional and global Infrastructure strategies, provide input into financial planning and controls for infrastructure on a regional and global level, and manage the complexity of regional service contracts, in-country billing and cross-charging.
**What you will bring**

A desire to drive your future and accelerate your career.
You will bring experience and knowledge in:

- Managing staff and line responsibilities
- Managing regional, large-scale infrastructure services
- Service delivery, support and excellence
- Program/Project management (i.e., managing multiple projects for budgets, resources, schedules and quality)

**More about this role**

**What you need to know about this position**:

- The person in charge of this role will be responsible for making sure that end-user computing problems are identified and for developing and implementing technical solutions to those issues, being able to determine their cause, and recreating them for further analysis.
**Education / Certifications**:

- Associate's or Bachelor's degree in IT, Engineering, Networking or related areas (preferred)

**Job specific requirements**:

- At least 3 or 5+ years of experience supporting a large end-user computing environment.
- Fluent in English
- Advanced Knowledge of PC imaging and hardware.
- Experience leading small projects.
- Strong knowledge of Office
- Ability to work with little to moderates Supervision.
- Basic Knowledge of Active Directory.
**What extra ingredients you will bring**:

- Operation Management
- Process Improvement
- Leadership
- Vendor Management

**No Relocation support available**:
**Business Unit Summary**:
**Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela.
We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as **_Lacta _**, **_Field _**and **_Terrabusi _**among others.
We are known for our resilience and good humor and live our purpose with passion and commitment.
**:
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**:
Regular

Technology Infrastructure

Technology & Digital



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