Mgr Iii, Digital Supply Chain, Digiflex

hace 22 horas


San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

Bachelor's degree or similar qualification in Business Administration, or equivalent experience
- Previous experience of managing a large team
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- Experience using Microsoft office tools including Word, Excel, Power Point and Outlook

Come build the future of entertainment with us.
Are you interested in shaping the future of movies and television?
Do you want to improve the experience of how and what Amazon customers are watching?
We are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations.
This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.
Key job responsibilities
1.
Manage a 50 to 100 member team on tasks associated to content publishing, quality and data labeling
2.
Set the vision, direction and culture of the teams by managing individual and team performance expectations and goals, monitoring real time service levels, and holding the teams accountable to meet and exceed performance targets.
3.
Lead the Publishing/ Quality Operations for Prime Video DigiFlex EU Site.
4.
Collaborate with internal/external partners to build input-focused operating plans for achievement of key measures and drive measurable improvements in areas that could improve the customer experience.
5.
Influence stakeholders to prioritize changes to improve ROI.
Present to senior leadership on key strategies and program performance.
6.
Collaborate with BI resources to develop a metrics dashboard for the various programs to monitor impact and drive improvements.
7.
Take ownership of planning deliverables, including HC planning, hiring, infrastructure and utilization
8.
Own people management activities i.e., appraisal, training and mentoring talent to grow within Organization & control attrition
9.
Implement performance goals, monitor and evaluate against pre-set goals by implementing action plans to resolve performance barriers as needed.
10.
Develop mechanisms to communicate proactively and effectively with partner teams - Weekly, Monthly, and Quarterly reviews and device plan of action on the opportunities.
11.
Develop and drive site-wide improvements in Operations, Quality, Productivity, Customer experience and People metrics.
A day in the life
As the Operations Manager for DigiFlex team, you will be responsible for strategy and execution for content coverage, quality and international expansion.
You will play a vital role, split between people and program management, leading highly operational teams and driving cross-functioning projects.
To succeed in this role, you will have a proven track record of driving successful programs and team operations, sound business judgment, bias for process improvement and ability to think strategically and creatively, to solve problems, prioritize goals and optimize resource allocation.
You will also be able to have fun and inspire fellow Amazonians in their career journey.
About the team
Prime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies.
We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers.
We collaborate with stakeholders across Prime Video to enhance and uphold PV's Customer experience, Quality bar and metrics.
DigiFlex Operations Team plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.
We are a group of entertainment enthusiasts; passionate about ensuring all our customers around the globe have access to all the content they need, when they need it.
We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.
San Jose, H, CRI
- Experience of managing a 50-100 person team
- Previous experience of hiring and managing digital media teams
- Certified or trained in Lean Six Sigma methodology
- Experience and proficiency in Post house/Studios industry in the content publishing or quality management domain
- Experience and understanding of digital media and/or digital video supply chain
- Experience in data analysis, either through professional experience or educational qualification
- Experience in content publishing, quality and data labeling
- Passionate about video content, online streaming platforms, online business, e-commerce



  • San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

    Company OverviewDigital Risk, LLC is a leading provider of technology and consulting services. We help our clients navigate the complex landscape of digital risk and ensure their businesses remain secure and compliant.Job DescriptionWe are seeking an experienced Procurement Leader to join our team in the Customer Support Personal Systems Supply Chain...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARY\Exceptions to be avoided:\ul style='list-style-type:circle;'> Manage and execute supply chain strategies and tactics in partnership with commercial teams.\ul style='list-style-type:disc;'> Leverage digital technologies to perform data analysis and provide value to the business, supporting commercial strategies.\ul...

  • Supply Chain Planner

    hace 22 horas


    San José, Costa Rica Asepsa A tiempo completo

    WE´RE HIRING:SUPPLY CHAIN PLANNER**Role Summary**This position is responsible for managing and coordinating the supply chain activities for allexternal suppliers to ensure reliable product supply to market consistent with companyobjectives, customer service level and inventory management targets.**Basic Qualifications**Minimum of 2 years of experience in...

  • Supply Chain Analyst

    hace 23 horas


    San José, Costa Rica Intel A tiempo completo

    The Costa Rica Logistics Supply Chain Analyst will report to the Costa Rica Site Logistics Manager, as part of the Global Logistics Organization.The position is responsible to support processes and systems of CR Logistics and/or Global Supply Chain organizations by developing advanced solutions to complex supply chain problems, using extensive data and...

  • Supply Chain Manager

    hace 2 días


    San José, Costa Rica Eaton A tiempo completo

    Eaton’s EPG LAC Latin AmericaCaribbean Division division is currently seeking a Supply Chain Manager. The Supply Chain Manager manages all the planning, purchasing and logistics within the operation, being responsible of the Supply Chain optimization, Inventory Management, Materials planning and purchasing, sourcing, scheduling, SIOP, Warehouse management,...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARYWe are seeking a highly skilled Supply Chain Strategist to join our team as an External Supply Expert. As a key member of our organization, you will be responsible for providing functional expertise in SAP Subject Matter for the ES Supply Chain organization.KEY RESPONSIBILITIES:Support the ES Supply Chain with the resolution of product or process...

  • Supply Chain Manager

    hace 23 horas


    San José, Costa Rica Eaton A tiempo completo

    Eaton's EPG LAC Latin AmericaCaribbean Division division is currently seeking a Supply Chain Manager.The Supply Chain Manager manages all the planning, purchasing and logistics within the operation, being responsible of the Supply Chain optimization, Inventory Management, Materials planning and purchasing, sourcing, scheduling, SIOP, Warehouse management,...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job OverviewPfizer is seeking a highly skilled Global Supply Chain Specialist to join our team. In this role, you will be responsible for managing and coordinating supply chain activities to ensure reliable product supply to markets consistent with Pfizer objectives.ResponsibilitiesSupply Planning: Manage and coordinate supply chain activities to ensure...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Overview">As a key member of the Emerson team, we are seeking an experienced Supply Chain Coordinator to support our procurement and inventory management efforts.">Key Responsibilities:">">Create and manage reports to optimize team performance, ensuring timely delivery of goods and services.">Negotiate favorable terms and conditions with vendors, driving...

  • Director, Supply Chain

    hace 1 semana


    San Rafael, Costa Rica Thermo Fisher Scientific A tiempo completo

    The Supply chain director will be responsible for developing and implementing demand/supply planning strategy and activities across key categories and suppliers. They will collaborate with internal divisions and category teams to develop short-medium-long-term demand plans/forecasts and work with suppliers on supply planning (capacity, materials, etc.)...

  • Supply Chain Manager

    hace 6 días


    San Antonio, Costa Rica Prysmian Group A tiempo completo

    Based in Costa Rica (Heredia plant), reporting to LatAm Supply Chain Director and to Central America Country Manager, you will be responsible for the development, planning, implementation and monitoring of all Supply Chain activities, leading the S&OP (Sales & Operations Planning) process, planning the strategy for the activities of the entire supply chain,...

  • Director, Supply Chain

    hace 1 semana


    San Rafael, Costa Rica Thermo Fisher Scientific A tiempo completo

    Customers globally rely on our extensive range of products and services— from life-saving medicines to lab essentials to next-generation instruments. Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our...


  • San José, Costa Rica Intel A tiempo completo

    At Intel, we create world-changing technology that enriches the lives of every person on earth.We are looking for a Student Supply Chain Analyst within the Intel Global Logistics Organization.Key functions include (but are not limited to): leading freight cost savings initiatives through in-depth analysis of the global Intel supply chain, identify...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Pfizer, a leading healthcare company, is seeking a highly skilled Supply Chain Strategist to join its team. As a key member of the logistics and supply chain department, you will play a critical role in developing and implementing mid-to long-term supply chain strategies and networks.The successful candidate will be responsible for managing a range of...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job OverviewWe are seeking a highly skilled and motivated Leading Supply Chain Strategist to join our team at Intel.This role will play a critical part in driving the company's supply chain strategy, collaborating with cross-functional teams to identify opportunities for improvement and implementing solutions that enhance efficiency, reduce costs, and...

  • Supply Chain Analyst

    hace 22 horas


    San José, Costa Rica Intel A tiempo completo

    Supply Chain Analysts (SCAs) work as individual contributors and/or on project teams with other Department Analysts, and Project Managers.SCAs have a core responsibility to ensure Continuous Improvement in pursuit of OpX.The SCAs identify process improvements based on thorough understanding of the business processes and supply chain dependencies.SCAs...


  • San José, San José, Costa Rica Johnson & Johnson A tiempo completo

    At Johnson & Johnson, we value diversity, equity, and inclusion as essential to our continued innovation and impact on the health of over 1 billion patients and consumers every day.As a global leader in healthcare, we are committed to creating an environment where everyone feels welcome and empowered to contribute their best work.We are currently seeking a...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years of team management experience- 2+ years of program or project management experience- Experience leading process improvements- Experience with data analysis and business case development, and managing programs from concept to implementationWe are looking for a dynamic Digital Supply Chain Manager with proven experience across a variety of functions...


  • San José, Costa Rica INTEL A tiempo completo

    At Intel, we create world-changing technology that enriches the lives of every person on earth. We are looking for a Supply Chain Student Worker within the Intel Global Logistics Organization. Key functions include but are not limited to: - Manage freight payment processes for assigned suppliers. - Identify improvements based on understanding of business...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise is a leading provider of innovative IT services, driving digital transformation for our customers.We are seeking an experienced Inventory Manager to join our team in a supply chain function. As an Inventory Manager, you will be responsible for planning, scheduling and coordinating demand/supply management, business processes and/or...