Exposure Control Advisor
hace 5 días
At World Fuel Services, our employees are the key to our global success.
We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.
Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.
Our high-performance culture is what allows us to drive sustained growth.
Stronger together, we promote an environment where individuals can thrive.
SUMMARY:
- Front line role focused on timely collections and maintenance of exposure within credit tolerances on a specific portfolio of accounts - the Portfolio will consist of a mixture of large, complex groups of White Glove, Credit Managed accounts, with special handling requirements as well as standard accounts- Balance customer service expectations, with credit guidance and sales perspectives.- Maximize cash on a monthly basis by ensuring payment deadlines are met as well as adhering to company policies- Provide guidance and training to more junior Advisors and provide support to collection leaders across the portfolio
KEY RESPONSIBILITIES:
- Verbal and written collection of Accounts Receivable from a worldwide base of customers.- Collections owner of a portfolio of large, complex groups of White Glove, Credit Managed accounts with special handling requirements and account reconciliations.- Determine and document reasons for overdue payments - obtain payment commitments- Record information about financial status of customer and status of collection efforts.- A clear understanding of invoices for goods and/or services rendered for a global customer base and review with customers as needed- Review disputes for action, assist and follow-up on disputed invoices to resolve Customer queries efficiently.-
- Liaise with Key stakeholders such as Sales Team to coordinate efforts in resolving customer issues related to invoicing and/or receivables- Identify and escalate potential problems related to the financial status of a customer/group to necessary teams- Identify negative changes in customer payment behavior and alert management accordingly.- Recognize the balance required between effective collections and maintaining a positive customer experience.- Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.- Exercises and applies judgment and common sense understanding to carry out instructions furnished in writing, oral or diagram form.- Liaise with credit professionals to identify risk within the portfolio and exercise the need to prioritize/maximize collections in these areas
**REQUIREMENTS**:
- Must be proficient in Microsoft Office - specifically Excel and Word.- Must be able to work in a fast-paced, multi-cultural environment with sensitive time frames.- Must be able to meet and or exceed operational requirements for response to inquiries and request for documentation.- Must be able to work individually and as a team in a goal-oriented setting.- Good negotiation skills.- Must be able to work with standard office equipment including but not limited to copiers, scanning equipment.- Must be self-motivated and have excellent time management skills.- Must have excellent verbal and written communication skills with a strong sense of Customer Service.- Must be fluent in English both speaking and written- Must have very good organizational skills.
EXPERIENCE:
- Proven work experience of up to 5 years in an Accounts Receivable, Collections and/or Credit Control experience.- Consideration also given to experience in Credit, Financial Operations, or Customer Service.- Transportation, Energy, or Commodities industry experience preferred, but not required.- Bachelor's degree in Finance, Accounting, or Business Administration preferred- Multi Language skills desired but not required
-
Exposure Control Advisor
hace 5 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Exposure Control Analyst
hace 2 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Investigations Advisor, Ra, Global Advisor Program
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoL4 Sr.Investigator with a strong process knowledge in their respective function (can be Level 3 with 1+ years of experience with a proven top performer record).- Process expertise in all RA functions and Orgs.especially Vendor segment.Indicated on the resume.- Should have had the exposure of advising peer Investigators- Strong verbal and written...
-
Exposure Control Specialist
hace 5 días
San José, San José, Costa Rica World Fuel Services A tiempo completoJob DescriptionAt World Fuel Services, our employees are the backbone of our global success.We are industry leaders due to the numerous talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our...
-
Global Customer Technical Advisor
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Job Summary**We are seeking an experienced Global Customer Technical Advisor to join our team at Emerson. In this role, you will be responsible for delivering exceptional technical support to our customers worldwide.**Key Responsibilities**- Develop and maintain in-depth knowledge of Ovation products and associated systems.- Provide expert-level technical...
-
Cash Flow Optimization Advisor
hace 5 días
San José, San José, Costa Rica World Fuel Services A tiempo completoWorld Fuel Services is a global leader in the energy industry, employing approximately 5000 professionals from diverse backgrounds. Our high-performance culture promotes innovation, collaboration, and efficient execution, driving sustained growth.We are seeking a skilled Cash Flow Optimization Advisor to join our team. In this role, you will play a critical...
-
Cx Finance Lead, Strategic Advisor
hace 6 días
San José, San José, Costa Rica Cisco Systems A tiempo completoWhat You'll DoAs a Finance Manager for Customer Experience (CX), you will support the CX FP&A team with month-end/quarter-end activities, acquisition reporting, and forecasting. This role offers an excellent opportunity to support critical groups within CX and gain exposure to senior leaders.In addition to the above, your other responsibilities will...
-
San José, San José, Costa Rica Cisco Systems A tiempo completoAbout the RoleThe Services finance team is composed of dedicated, hardworking people who work in an empowered collaborative environment. As a Finance Manager for Customer Experience (CX), you will be an integral part of this high-profile finance team and a trusted FP&A advisor to Cisco worldwide organization.Your main business partners will be CX region...
-
Regional Governance Advisor
hace 2 semanas
San José, San José, Costa Rica Habitat For Humanity A tiempo completoHabitat for Humanity International is seeking to hire an experienced and professionalThe RGA coordinates and facilitates onboarding and orientation processes to new members of the board in coordination with the board chairs and national directors of the respective organizations.This position makes an important contribution to governance policy development...
-
Ap Ops Controllership Manager
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoPost graduate degree in finance and/or professional qualification like Chartered Accountant/Certified Public Accountant.Additional qualifications like Certified Internal Auditor, Certified Fraud Examiner will be an added advantage.- Minimum of 10+ years of relevant professional experienceJob summaryAmazon is seeking an experienced controllership & Risk...
-
My Rewards Advisor, Na
hace 2 semanas
San José, San José, Costa Rica Mondelez International A tiempo completo**Job Description**:**Are You Ready to Make It Happen at Mondelez International?****Join our Mission to Lead the Future of Snacking.Make It Matter.**You are a specialist in a process, workstream or area in Mondelez International Business Services, working to support impeccable service operations.The My Rewards Advisor, NA provides day-to-day support on the...
-
Sr Commercial Advisor Traditional Trade
hace 6 días
San José, San José, Costa Rica Mondelez International A tiempo completo**Job Description**:**Are You Ready to Make It Happen at Mondelez International?****Join our Mission to Lead the Future of Snacking.Make It With Pride.**You lead a team of field sales representatives to ensure delivery of the sales strategy and achievement of annual KPIs and targets for a particular area.**How you will contribute**You will:- Manage, develop...
-
Sr. Hr Advisor
hace 2 días
San José, San José, Costa Rica Jll A tiempo completoAbout JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...
-
Digital Compliance Advisor
hace 2 horas
San José, San José, Costa Rica Pfizer A tiempo completoRole SummaryThe Associate Risk Management Consulting role will work with Digital partners to ensure compliance with general controls and regulatory requirements. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.Key Responsibilities:Deliver risk management and compliance services to...
-
Legal Manager
hace 1 semana
San José, San José, Costa Rica Sandoz A tiempo completoTo provide effective legal counsel to assigned business functions or teams within a country / BF/BU or Corporate function, acting as a legal advisor and business partner, negotiating contracts, managing litigation and providing counselling on substantive area legal issues.To act independently in complex legal matters and transactions; for example Licensing...
-
Financial Operations Specialist
hace 3 días
San José, San José, Costa Rica Pfizer A tiempo completoJob DescriptionThe role of the Financial Operations Specialist is to ensure the accurate and timely processing of financial transactions. This involves examining, verifying, and analyzing business records and transactions concerning financial status and operating procedures based on historical costs.You will analyze the costs of operations and perform...
-
Senior Financial Compliance Specialist
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleThis is an exciting opportunity for a skilled Senior Financial Auditor to join Pfizer's Corporate Audit team as a Global Audit and Risk Manager. The successful candidate will be responsible for conducting independent audits of Pfizer's financial and compliance control processes worldwide.Key ResponsibilitiesConduct on-site evaluations of...
-
Governance Expert
hace 2 semanas
San José, San José, Costa Rica Habitat For Humanity A tiempo completoJob DescriptionHabitat for Humanity International is seeking an experienced professional to fill the position of Regional Governance Advisor.The RGA coordinates and facilitates onboarding and orientation processes to new members of the board in coordination with the board chairs and national directors of the respective organizations.Main...
-
User Interface Specialist
hace 2 semanas
San José, San José, Costa Rica Officespace A tiempo completoKey Responsibilities:Develop and maintain front-end components using React, JavaScript, and CSS.Collaborate with designers to transform mockups and wireframes into polished, production-ready features.Assist in debugging and resolving UI/UX issues.Write clean, maintainable, and efficient code while adhering to best practices and coding standards.Implement...
-
Tax Specialist Ii
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completo**PRINCIPAL FUNCTIONAL RESPONSIBILITIES**- Coordinate timely monthly/quarterly/annually US tax returns for each of the business units.- Analyze, prepare, and pay timely US tax returns.- Answer any inquiries about US tax related matter.- Keep control and ensure all relevant documentation that support tax filings are properly saved in a single repository.-...