Sr. Associate, Scr Svc
hace 3 semanas
HR experience or 1+ years of Amazon experience
- Exceptional communication.
Fluent verbal and written English language skills
- MS Office experience and ability to use MS Excel for reporting purposes
Job summary
As a member of Amazon's Screening Services Operations team, the Background Checks Associate will support the business through the reviewing of Background Check results and making decisions about the eligibility for hire based on a risk analysis and based on a number of factors related to each situation.
The ideal person will be organized, exhibit excellent business judgment, and be able to take a set of facts and make determinations about their potential risk to Amazon.
This person will be able to work effectively with internal and external contacts, have the ability to process large volumes of cases and understand the regulatory landscape related to background checks.
Key job responsibilities
- Assists new hires with onboarding and ongoing support.
- Assist with new compliance projects as needs arise.
- Communicate to partners and employees on data findings and information.
- Utilize data dashboards to identify specific records requiring an investigation.
- Navigate various vendor and internal systems to determine if a record or process defect exists.
- Verify data and perform data entry.
Look for variances and discrepancies in data for correction.
- Pivot support to high-priority tasks, such as records collecting in the event of an internal/external audit, as necessary
- Respond to questions and troubleshoot compliance issues related to specific employee situations
- Escalate issues and/or ideas for process improvement to Leadership and Management
- Ensure that quality and timeliness of deliverables meet customer, leadership and business expectations
- Understand impacts of changes in vendor and internal systems and how changes will impact internal/external interfaces and data manipulation.
- Execute on assigned project components & drive low-medium impact projects
- Manage confidential and sensitive employee information and adhere to strict confidentiality standards.
- Prior work experience with HR, Recruiting Systems or human capital management software.
- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)
- Technical skills to manipulate and analyze data and present recommendations in a variety of formats.
- Comfortable working with large amounts of data, developing metrics and reporting tools.
- Proficient in data analysis tools and report development (e.g.
Excel, Access, Tableau).
- Exceptional attention to detail skills.
- Problem solving skills.
Ability to troubleshoot issues independently or escalate when necessary - sense of accountability and sound personal judgment.
- Ability to appropriately prioritize work and responsibilities in a fast-paced environment.
-
Sr. Admin, Scr Svc
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ year HR or investigation related experience required.- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience.- Exceptional communication.Fluent verbal and written proficiency in English language.- Exhibits high degree of...
-
Payroll Sr. Associate
hace 1 semana
San José, San José, Costa Rica Pfizer A tiempo completoPayroll Sr.AssociatePfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.People ExperienceLI-PFE
-
Sr. Associate, Pay Svc
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of customer service experience.- MS Office experience.- Third Language: French- Ability to maintain strict confidentiality regarding payroll and employee issues.- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee issues.- Ability to handle multiple projects and deadlines.-...
-
Global Trade Sr. Associate
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment and interviewing teams work in several jurisdictions.- University bachelor's degree in process or concluded in Customs Administration and Foreign Trade Management.- 1+ year(s) of experience in Customer...
-
Process Lead, Scr Svc
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ year HR or investigation related experience required- Experience in a Screening Services.- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience- Exceptional communication.Fluent verbal and written English language skills-...
-
Sr. Associate, Pay Svc, Pay Services
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of customer service experience.- English Language B2.- MS Office experience.- Ability to maintain strict confidentiality regarding payroll and employee issues.- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee issues.- Ability to handle multiple projects and deadlines.-...
-
Sr. Associate, Compliance
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo1+ years of data-driven business operations processes experience- High school or equivalent diploma- Experience with Excel- Speak, write, and read fluently in EnglishCome build the future of entertainment with us.Are you interested in helping shape the future of movies and television?Do you want to help define the next generation of how and what Amazon...
-
Senior Associate, Accreditation
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoSr.Associate, Accreditation - Santa Ana, Costa RicaAre you always looking for new and better ways to combat financial crime?Are you ready to play a vital role in building the workforce for a global business that is redefining the financial services sector?Join our Know-Your-Customer Operations team here at Convera as a Sr.Associate.Motivated by our values:...
-
Strategic Sourcing Sr. Associate
hace 2 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoCompany Description- WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Payroll Sr. Associate
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoThe Sr.Associate - Payroll is responsible for the timely and accurate execution of all payroll activities and operations for assigned countries and payroll cycles/populations.This includes processing, validation, balancing, audit compliance, exceptions, repayments, off-cycle, post-payroll and annual processes.- Manage activities associated with regular...
-
Sr. Associate
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of customer service experience.- MS Office experience.- Third Language: Italian- Ability to maintain strict confidentiality regarding payroll and employee issues.- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee issues.- Ability to handle multiple projects and deadlines.-...
-
Sr. Sd Associate,Work Auth, Work Authorization Team
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Summary:The Sr Associate, Global Work Auth is a critical role that requires 1+ years of HR experience or 3+ years of Amazon experience. A Bachelor's Degree or advanced college education in a related field such as Human Resources, Business Administration, Psychology, Industrial Engineering, or similar is required.Key Responsibilities:Act as a liaison and...
-
Sr. Associate, Recr Svc, Recruiting Services
hace 2 semanas
San José, San José, Costa Rica Costa Rica Elimco A tiempo completoFlexible to work in 24/7 shifts in voice and Non-voice environment- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)- Minimum of 2+ years of experience in a customer service role- Fluent English written/verbal is required- Knowledge of MS Office (Word,...
-
Sr. Associate, Risk Mgt, Consulting
hace 4 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Digital Risk Management (DRM) organization collaborates with a global stakeholder community to incorporate legal, regulatory and corporate policy requirements into solutions, services and daily digital operational activities.DRM aims to make compliance simple and develop logical, robust and cost-effective compliant processes and services...
-
Sr Analyst
hace 3 semanas
San José, San José, Costa Rica Webhelp A tiempo completo**Workforce Management (WFM)****Location**- Pavas, Costa Rica***Job Title:Sr Analyst - WFM Planning and Scheduling**Job Description**:The Sr. Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring.Creating and managing staff schedules to accomplish a...
-
International Trade Associate
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleAmzn Support Srvcs Costa Rica is seeking a highly skilled Global Trade Sr. Associate to join our team in Costa Rica. As a key member of our Global Trade department, you will be responsible for ensuring that Amazon transactions comply with legal and safety requirements.Key ResponsibilitiesAnalyze product import documentation and flag hazardous...
-
Sr. Associate, Full-Stack Lan Engineer
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThis is an opportunity to join a team that innovates every day on technologies in support of scientific discovery, breakthrough products, and essential partnerships that help change patients' lives.Our CultureOur Culture in Pfizer is hugely important to us.We recognize that people are the cornerstone of Pfizer's success.We embrace career...
-
Sr. C-Ops Associate
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Description:Amazon is a multinational technology company with English as its core business language. To be considered, candidates must submit their CVs in English. The ideal candidate will have:A high school diplomaAt least 2 years of experience in Customer Service and/or Back-Office corporate environmentsB2 English proficiency or higherB2 Portuguese...
-
Sr. Associate, Data Analyst, People Insights
hace 4 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe People Insights Team is responsible for all aspects of Pfizer's people analytics and insights to drive the best experience for Pfizer's colleagues.The Sr.Associate, Data Analyst, People Insights plays a critical role in providing the best in class services, capabilities, data and insights that enable a great colleague experience.We are...
-
Sr. Associate, Risk Mgt, Audit
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMAYThe Digital Risk Management (DRM) organization works with a global stakeholder community to incorporate legal, regulatory and corporate policy requirements into solutions, services and daily Digital operational activities.DRM strives to make compliance simple and to develop logical, robust and cost-effective compliant processes and services across...