Sourcing Administrator

hace 4 semanas

San José, San José, Costa Rica Lionbridge Technologies A tiempo completo

Sourcing Administrator

This position is in the Community Management of the Interpretations division.
The CM-OPI team provides interpreters and translators to meet Lionbridge's various clients' needs; clients include government, insurance, utilities, financial, etc.
This position is responsible for assisting with each of the 3 primary responsibilities of the Resource Management team: Recruitment, Security, and Quality Assurance.
The Resource Management Administrator will move seamlessly between responsibilities according to the department's needs.
This position reports to the Recruitment Team Lead.
**What You Will Do**
- Frequent communication with the Recruitment Team Lead and Resource Manager to establish weekly priorities.
- Assist Resource Manager with developmental projects.
**Recruitment duties to include**:

- Research cultural organizations to contact for rare language needs.
**Security duties to include**:

- Work closely with the Security Liaison on US federal government background reinvestigations and paperwork review.
- Assist with database maintenance and compliance review projects.
**Quality Assurance duties to include**:

- Coordinate, oversee and ensure testing of all interpreters using digital and written assessments.
- Ensure evaluators are available for all language assessments.
- Identify requirements for new evaluators and proctors, locate and train these evaluators, and negotiate rates.
- Process payments for evaluators.
- Submit weekly testing and evaluation reports to monitor usage and costs of assessments.
- Troubleshoot with IT department and Resource Manager if issues with digital testing issues.
**To Be Successful You Will Have
- Must possess excellent written and verbal communication skills in English
- Must be able to provide excellent customer service
- Must have excellent organization skills
- Must be able to work independently and well with others as part of a team
- Must be proficient with Microsoft Excel, Word, PowerPoint, Outlook and data entry

Desired Skills/Background - if any:

- 2-year college degree or equivalent work experience

**In Return You Can Expect**
- To work with great team members, who are as passionate as you
- To learn a ton and have your professional development as a priority.
- To contribute not only to our operational success, but also to our amazing team and to Lionbridge's People-First Culture.

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