Information Analyst T2

hace 2 días


San José, Costa Rica Teleperformance Costa Rica A tiempo completo

**Requirements and Responsibilities**
- Have spent 5 of the last 10 years in the country where the language of work is spoken
- C1 level of English
- + 3 years customer service/client experience
- BA/BS Degree (Political Science, Journalism, Digital Media, or related field)
- Synthesize multidimensional information and data sources clearly and concisely for different audiences.
- Investigate, analyze and report on identified trends
- Document all data and research procedures
- Work with management to prioritize business and information needs
- Evaluate, analyze, and conceptualize strategic risks and threats to trust in.
- Identify emerging trends and forecast new forms of abuse.
- Translate how global developments could cause potential adverse impact on Client´s users.


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