Project Manager Ii

hace 1 semana


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world's leading global information services company.
During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.
We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world.
We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.
**Job Description**:

- Own the customer relationship and effectively communicate project expectations to team, project members, and management in a timely and clear manner.
- Define, document, and manage project scope, goals and deliverables for lifecycle of project.
- Manage multiple projects using our project management software.
- Coordinate delivery of the project with Client Services, Production, Account Development, Member Support, and IT Operations teams.
- Actively manage quality of deliverables, dependencies, and outcomes to ensure that the project objectives are achieved on time/on budget.
- Constantly communicate with clients to identify needs and evaluate alternative business solutions.
- Set and manage client expectations.
- Build a knowledge base of each client's business, organization and objectives.
- Ensure project documents are complete, detailed, current, and stored appropriately.
- Contribute to team success by continually striving for improvements in process, documentation, and knowledge transfer.
**Qualifications**:

- 2 - 4 years Project Mgmt or Account Mgmt experience in a client facing role.
- Must be an effective communicator.
- Highly organized and self-motivated.
- Ability to think strategically and work independently.
- Detail oriented and able to thrive in a high growth, fast-paced environment.
- Strong sense of technology platforms between client and internal development teams.
- Strong analytical and problem solving capabilities.
- Must be able to execute all tasks with exceptional attention to detail.
- Must have ability and desire to work in a high-pressure, fast-paced environment and be able to handle several projects and tasks simultaneously.
- Demonstrable ability to optimize, document, and implement process changes and improvements.
- Bachelor's degree preferred.
- Jira and Confluence experience preferred.
Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._


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