Customer Care

**Location**:Cartago, Costa Rica, CR**Job Family**: Information Technology**Country/Region**: Costa RicaWe are looking for Global IT who is responsible for all IT in Coloplast - across sites and functions.We support our colleagues and to cooperate with them on how to make the best technology decisions.In Global IT, we take care of everything from supporting...

**Location**:Cartago, Costa Rica, CR**Job Family**: Information Technology**Country/Region**: Costa RicaWe are looking for IT Support Team Leader who is responsible for IT in Coloplast - across all sites and functions.Global IT Professionals work out 12 countries with Denmark and Poland being the largest IT hubs.In Global IT, we take care of everything from...

We're looking for a proactive Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving both customer satisfaction and significant revenue growth. **Core Responsibilities**: 1. **Lead Daily Operations**: Guide the sales team in their daily tasks, ensuring they...

**Key Responsibilities**:- Optimize program development across multiple pillars to improve the employee experience, balanced with function-specific needs and drivers.Provide recommendations, alternative solutions and insights to Functional Team Leaders to continuously improve HR Knowledge Base and Case Management content- Lead in the implementation and...

The HR Solutions, Representative - Talent Acquisition acts as the first point of contact for TA inquiries, identifying and delivering solutions to employees and People Leaders.This role executes processes, delivers services, and conducts the day-to-day operations in their assigned function/service area team.The Representative is empowered to support and...

Responsible for administrative duties as it relates to facilities.**Key Responsibilities**:- Coordinate master service agreements, set up scope of work, and send to appropriate areas for approval- Compile and analyze facilities budget including forecasting and utilization and review frequently with management- Order equipment, materials, and inventory...

Provide case management within assigned location as it relates to leave of absence needs**Key Responsibilities**:- Serve as an advisor and administrator of LOA (leave of absence) programs.Provide guidance and recommendations to stakeholders (e.g., HR, plant Leaders, BU leaders) and determine eligibility for various leave types and communicate to employees on...

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring.For more than 60 years, we have established a remarkable track record around that innovation: Work that enables clinicians around the world to enhance and save lives.We are experiencing massive...

**Key Responsibilities**:Develop strategies, policy and standards to protect company information and technology assets for enterprise and manufacturing sites.Perform threat identification and mitigation activities using industry leading security controls and tools sets.Advance Edwards' cyber threat and vulnerability management program to ensure consistent...

**Responsibilities**:Help develop a risk-based cyber security program which meets regulatory requirements and aligns with industry leading information security practices.Develop policy, standards and processes to protect company information and technology assets based on risk profile including but not limited to vendor risk management.Perform cybersecurity...

In a help desk/call center environment, serves as the single, initial point of contact for end users.Logs all relevant incident and service request details.Provides first line investigation and diagnosis.Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate.The primary objective of this role is to restore...

Plan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule.**Key Responsibilities**:- PlannerDevelop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with increased complexity and volume and with higher...

Performs repairs and maintenance in plant or office facilities.**Key Responsibilities**:- Perform more complex repairs and preventative maintenance, including two or more of the following: carpentry, plumbing, painting, lighting repair, in plant or office facilities with functional knowledge of all specialties, utilizing PM system- Conduct routine, periodic,...

Plan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule.**Key Responsibilities**:- Planner- Develop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with a limited scope.Development includes the...

Provide daily supervision to a team within the warehouse**Key Responsibilities**:- Supervise employees and warehouse activities including developing methods to improve on the use of equipment for handling, storing, maintaining, and shipping stock- Oversee the material requisitions from cleanrooms and improve on the delivery of team performance metrics (e.g.,...

**Key Responsibilities**: - Provide guidance to program development related to assigned function to improve the employee experience, balanced with function-specific needs and drivers. Provide recommendations and insights to the Functional Team Leader to continuously improve HR Knowledge Base and Case Management content. - Evaluate, implement, and provide...

**Key Responsibilities**: - Drive day-to-day performance of their HRS Workforce Administration team by monitoring, tracking and interpreting SLA metrics, and achieve operational excellence as measured internally and against external benchmarks to drive improvement. Monitor and manage staffing needs for the HRS Workforce Administration team in the assigned...

**Work mode**:Hybrid**Onsite Location(s)**:Cartago, CR**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**- At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and...

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. For more than 60 years, we have established a remarkable track record around that innovation: Work that enables clinicians around the world to enhance and save lives. We are experiencing massive...

In a help desk/call center environment, serves as the single, initial point of contact for end users.Logs all relevant incident and service request details.Provides first line investigation and diagnosis.Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate.The primary objective of this role is to restore...