Business Operations Manager

hace 7 días

Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.

Leads internal projects and programs to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing. Manages corporate and third-party vendor efforts to plan, build and implement solutions to internal problems and issues.

Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting/planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.

**In a typical day as a Business Operations Manageryou would**:

- Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP).
- Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management.
- Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
- Works cross-functionally to prioritize backlog.
- Partners with global business units and supply bases to generate and deliver demand signals.
- Leads cross-functional regional and global business unit planning teams to maintain and enhance the current business processes.
- Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address.
- Contributes to priority projects by adding creative insights and developing recommendations.
- Communicates requirements and guidelines to the regional and global business unit planning teams.
- Mentors junior-level staff and establishes guidelines for the mentorship programs.
- Leads and manages a Regulatory Trade Compliance program.

**_
If you are:_**
- Good at partnering, innovating, and making things happen. You are aligned to our core value
- First level university degree or equivalent experience; advanced university degree preferred.
- Typically 6-10 years of experience in a supply chain function.
- Experience in more than one supply chain function.
- Broker's license and/or 6-10 years of experience in a customs/global trade function.
- Excellent understanding of supply chain processes (plan, source, make deliver).
- Identifies cutting edge analytical tools, models and methods for making key business decisions.
- Excellent communication and influencing skills; mastery in English and local language.
- Excellent internal and external relationship management skills.
- Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
- Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.
- Strong business acumen and technical knowledge within area of responsibility.
- Very strong understanding of the company's overall supply chain strategy.
- Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling.
- Excellent understanding of national and international trade requirements to a

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