Onsite IT Service Desk Support
hace 2 semanas
Service Desk-IT Support, quién realizará las siguientes funciones:
Experiência y excelentes habilidades de resolución de problemas de hardware y software.
Comprensión del sistema operativo Windows.
Experiência trabajando con ServiceNow para registrar, rastrear y cerrar tickets.
Experiência en la resolución de problemas de TI por teléfono/correo electrónico/chat.
Asistencia en sala de juntas.
Configuración de imágenes y entrega de computadoras portátiles.
Seguimiento de inventario de activos de hardware.
**Requisitos**:
Técnico Medio en Soprte Técnico o IT / Estudiante de Bachillerato en Ingeniería en Sistemas o afín.
1 año de experiência en roles de IT Service Desk Support y afines.
**Inglés intermedio (B1)**: Oral y Escrito.
Experiência en procesos Share Service Center.
**Deseable**: Hardware / Software
**Programas**: Excel Intermedio (tablas dinámicas, vlookups and fórmulas).
Deseable Portugués Intermedio (B1).
**Modalidad**: 100% presencial.
Beneficios
De Lunes a Viernes de 8am a 5pm
Contrato Indefinido.
**Salario**: 530.000 colones.
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