IT Service Administrator

First Factory is looking for a Jira Administrator to join our team. The Jira Administrator is responsible for managing, configuring, and optimizing the Jira platform within an organization. Jira is a popular project management and issue-tracking software used to facilitate collaboration and streamline workflow processes. The Jira Administrator plays a...

Job Summary: The SharePoint administrator/developer is responsible for designing, developing, implementing, managing sites, access management, security, data storage and collaboration solutions. **Responsibilities**: - Manage the current Auxis SharePoint Platform and migrate it to SharePoint Online. - Design and build new SharePoint functionality based on...

Service Desk-IT Support, quién realizará las siguientes funciones: Experiência y excelentes habilidades de resolución de problemas de hardware y software. Comprensión del sistema operativo Windows. Experiência trabajando con ServiceNow para registrar, rastrear y cerrar tickets. Experiência en la resolución de problemas de TI por teléfono/correo...

The purpose of the Bids Administrator is to support Food Equipment Specialist’s (FES) as well as provide support to Project Coordinators by administering the sales information system and provide all other administration services for the sales department and staff. RESPONSIBILITIES: Proactively communicate to all internal and external related parties to...

**Role Title**: Senior Service Delivery Manager** **Business Unit**: IT Services** **Role Purpose**: The Senior Service Delivery Manager is accountable for service delivery of a set of IT services for (a part of) a DP DHL business unit (this role will support DGFF). The incumbent has business knowledge, acts as an interface to ITS for the business partner...

An Importan company is looking for an IT Support with advanced English. Provide Help Desk Support onsite for all client employees and contractors. The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving...

Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - **Responsibilities of the...

Operating Company: Spark Location: La Aurora,Heredia,CR Date Posted: February 15, 2024 Req Number: R5018930 **Essential Duties and Responsibilities** - Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person, on the phone, and in writing. - Documents issues and requests into the help desk ticketing system then...

**_ Responsibilities: _** - Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. - Represents services on product or solution core teams and provides service requirements into product development stages/phases,...

Job Summary: The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations. This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...

Job Details: The focus of this position is to work collaboratively and support Software Engineers building an Analytic Backend Solution. Will work on deploying and maintaining the hybrid on-prem and cloud infrastructure design by working collaboratively to create an Analytics platform. Will also need to put customers first by keeping the Cloud Infrastructure...

**Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Analytical problem...

**_ Responsibilities: _** - Owns the customer operational business relationship of mid-size to large domestic accounts. - Acts as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication. - Leads...

Job Summary: A Service Delivery Manager (SDM) is a trusted technical advisor to Auxis’ customers providing valuable guidance for operations and optimization of their Finance and Accounting environment through quality Service Delivery. The SDM provides the necessary client liaison support, and daily service delivery, to ensure world class outsourcing...

Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

**About Us** Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. **Job Summary** To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, in a constant evolving environment by offering world class customer support. **Requirements**: -...

Job Title: Azure AD Access Management Specialist **Job Description**: **Responsibilities**: - Configure and manage Azure AD access management components, including SAML, OAuth, and other authentication and authorization mechanisms. - Troubleshoot and resolve access management issues, such as authentication failures, authorization errors, and user...

Knowledge of BeyondTrust, CyberArk, Observe IT, (any of the 3 but preferably BeyondTrust) - Experience and working knowledge of IAM/PAM Standards and common best practices including: authentication, authorization, role-based access controls and PAM Governance and Administration - Understanding of Privileged Access Management processes - PowerShell scripting...

Our Customer Service Trilingual Supervisor will provide support to customer calls from the USA. Utilize various methods to validate customer information. Assist in answering inbound calls, including customers, consumers, or trade references. Lead a Team ranging from 10- 20 agents with the responsibility to deliver business KPIs (e.g. SLA, Customer...