Tech Support

hace 2 semanas

San José, Costa Rica DXC Technology A tiempo completo

Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs.

**About This Role**

TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.

**What You’ll Do**
- The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.

**Who you are**
- Professional work history or training with a focus on IT or automotive systems
- Customer contact experience
- Technical Support experience
- Self-motivated with a proactive approach to meeting and exceeding customer expectations.
- Computer hardware and software experience
- Substantial problem solving abilities
- Ability to work and thrive in a team environment
- Maintain a professional image at all times
- Exceptional communications and organizational skills
- Dedication to excellent attendance
- +85% English language Domain

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

  • Dynamics Tech Support Engineer

    hace 4 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    **Overview**: We’re seeking a customer-oriented Technical Support Engineer Level to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

  • Tech Support Engineer 2

    hace 13 horas

    San José, Costa Rica Tek Experts A tiempo completo

    **Overview**:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...

  • Tech Support Engineer 2

    hace 13 horas

    San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

  • Tech Support Engineer 2

    hace 13 horas

    San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

  • Tech Support Engineer

    hace 13 horas

    San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're seeking a customer-oriented Technical Support Engineer (Developer) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...

  • Tech Support Engineer

    hace 4 semanas

    San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're seeking a customer-oriented Technical Support Engineer (DevOps) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...

  • Tech Support Engineer

    hace 4 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer (DevOps) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

  • Tech Support Engineer 2

    hace 3 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    **Overview**: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...

  • Tech Support Engineer

    hace 4 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer (Virtualization) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...

  • Azure DevOps Support Engineer

    hace 3 semanas

    San José, Costa Rica Tech Mahindra A tiempo completo

    Azure DevOps Support Engineer Reporting Structure and Key Interactions: This role operates under the supervision of the Global Team and involves regular interactions with customers, Technical support agents and other stakeholders. Work hours: Monday-Friday, 40 hours per week Daily Schedule: Flexible daily schedule between the hours of 7am-7pm...

  • Tech Support Engineer 2

    hace 4 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Tech Support Engineer 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or Level...

  • Tech Support Engineer 2

    hace 3 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

  • Tech Operations Manager

    hace 7 días

    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Company OverviewAmazon is a multinational technology company with English as its core business language.Job DescriptionAs Tech Operations Manager, you will be responsible for ensuring all employees have the necessary tools to succeed in their roles. This includes regular one-on-ones, monitoring, onboarding, and training. You will also facilitate audits to...

  • Tech Support Engineer

    hace 3 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer (Developer) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...

  • Tech Support Engineer

    hace 2 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer (DevOps) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

  • Technical Support Specialist

    hace 7 días

    San José, San José, Costa Rica Tech Data Corporation A tiempo completo

    Job Description:The Field Service Engineer role at Tech Data Corporation requires a skilled and detail-oriented individual to provide second-level client support and services. This position involves working closely with other IT departments for incident and problem resolution, as well as service request fulfillment within agreed service levels.Main...

  • Tech Support Engineer

    hace 4 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer (MS Intune) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...

  • Tech Support Engineer

    hace 4 semanas

    San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're seeking a customer-oriented Technical Support Engineer (Azure Monitoring & Automation) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases...

  • Tech Support Engineer

    hace 4 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer (Identity Management) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated...

  • Tech Support Engineer

    hace 4 semanas

    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a customer-oriented Technical Support Engineer (App Services) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...