Senior Software Engineer

hace 2 semanas

San José, Costa Rica Emerson A tiempo completo

**Highlight Top / Key Responsibilities for this position**
- Collaborate with development and business/functional teams to understand the requirements and deliver the solution with the highest coding standards & proper change management.
- Lead and guide the development teams, Troubleshoot problems and implement suitable solutions in a timely manner.
- Own support tickets, fix and respond within defined SLAs per ticket category
- Implement Salesforce solutions to solve business challenges, improve processes, and increase adoption
- Collaborate and participate in various technical reviews
- Have a customer service mentality approach. Promote a collaborative, transparent working environment.

**Desired Educational Qualification**
- BS/BE/B.Tech/MS in Computer Science, Engineering, Management Information Systems, or related area and/or 5 to 8 years of relevant IT experience in Salesforce**Technical Skills / Knowledge Required
- Self-starter with hands-on working and understanding of Salesforce out of the box functionalities like (but not limited to) Objects, Roles, Fields, Customizations', Approval processes, Validation rules, Data loader, Workflow rules, Process Builder, Flows, Sandbox Lifecycle, Deployments, changesets, Managed Packages, territory management, data management, data loader, communities, Lightning, LWC, AURA, APEX, VF, VF Components, Salesforce Knowledgebase & Coding.- Work closely with stakeholders to deliver projects with high attention to detail.
- Improve business processes and efficiency in Salesforce using your strong business analysis skills.
- Improve business productivity, efficiency, and performance through critical evaluation of information gathered from multiple sources.
- Maintain the Salesforce security model including roles, profiles, sharing rules, and permission sets.
- Regularly perform a Salesforce Health Check and implement field-level security with a least privilege access mindset.
- Ensure that Salesforce implementation adheres to corporate security standards, complete regular internal system audits, and prepare for system upgrades.
- Knowledge of troubleshooting Integrations related to SOAP, WSDL, API, HTML, CSS etc.
- Knowledge of Salesforce Apps, Salesforce for Outlook, Lightning Sync, Einstein Activity Capture, Salesforce security products
- Must demonstrate excellent communication skills and a proven track record of working in a collaborative team environment. Translate business requirements into technical solutions.
- Hands-on experience with configuring and administering the Salesforce instance.- Salesforce certifications (Admin/App Builder/Developer/Sales, Service Cloud)
- Salesforce data migration, Einstein and Slack
- Technical familiarity with Oracle CPQ, EDW (Datawarehouse), SAP, and MuleSoft.

**Location**:Hyderabad / Bangalore / Pune

**WHY EMERSON**

**Our Commitment to Our People**

**Across the globe, we are united by a singular Purpose**:_We drive innovation that makes the world healthier, safer, smarter, and more sustainable. _**

**We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.**

**Our training programs focus on end-to-end development, from onboarding through senior leadership.**

**Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. **Learn more about us**

**Our Commitment to Diversity, Equity & Inclusion**

**At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.**

**This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our **Culture & Values **and about **Diversity, Equity & Inclusion at Emerson **.**

**ABOUT EMERSON**

**Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.**

**Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.**

**Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.**

**We help customers in the world’s most essential industries solve the biggest challenges of modern life.**

**Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization**:_Integrity, Safety & Quality,

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