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Offering Engineer

hace 1 mes

Heredia, Costa Rica IBM A tiempo completo

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
This role gives you the opportunity to:

- Play a critical role in the integration of new products and services into the Security Services Platform.
- Shape the delivery and support model for new products, including, but not limited to, advising on health and availability monitoring, technical management methodologies, and coordinating with 3rd party vendors on product enhancements and features.

**Responsibilities**:

- Design, build, troubleshoot, and maintain lab environments
- Consult on the technical design of services
- Identify technology risks and limitations
- Create documentation for Service Delivery teams to utilize while supporting the service
- Provide guidance and direction to developers on product specific items
- Act as the technical liaison with vendor technical support

**Required Technical and Professional Expertise**:

- 2 years experience networking and systems
- 2 years experience in technology integration and identifying risks technology. 2 years experience in design, build, troubleshooting and maintenance of all lab environments necessary to enable new services.
- Basic Experience creating documentation for Service Delivery teams.
- Ability to learn administration and technical support aspects of Cyber Security products,
- Understanding of managed security services, strong communication skills, both written and verbal, ability to work on multiple projects at a time.
- Excited to work with new technologies across a wide array of security offerings including, but not limited to cloud, network protection, data & analytics, and endpoint

**Preferred Technical and Professional Expertise**:

- Experience in Systems Administration
- Experience in troubleshooting Windows/Linux environments
- Familiarity with agile practices

**About Business Unit**

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.
**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.