Business Operations Analyst

hace 7 meses


Heredia, Costa Rica ServiceNow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:

- Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
- Manage master data in our core systems such as Workday, Jobvite, and Service Now platform
- Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
- Documents implementation considerations, workflows, process maps, etc. as required.
- Develops UAT strategy and execution to cover testing, defect resolution and triaging
- Maintain standardized data definitions and globally streamlined data entry procedures
- Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
- Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
- Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
- Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
- Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
- Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

**Qualifications** To be successful in this role you have**:

- Minimum 3 years Workday and/or ServiceNow Experience (or Similar SaaS technology)
- Strong experience with maintaining HR data processes that are built to scale
- Highly data-driven, analytical mindset and great attention to detail
- Passion for data integrity
- What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner
- Strong experience with MS Excel

JV20

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Operations Analyst

    hace 7 meses


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • Operations Analyst

    hace 7 meses


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Business Operations Analyst This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    * Bachelors’ degree in Business, Finance, Accounting Marketing, Operations or Information Management - 3+ years of professional experience, preferably as a Data Analyst - Expert-level proficiency with Microsoft Access and Excel - Data warrior who understands data and is able to detect patterns, relationships and data-related anomalies - Strong...

  • Business Analyst I

    hace 7 meses


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst I. BUSINESS ANALYST I (REMOTE/HYBRID) **MAJOR RESPONSIBILITES**: - Work with Marketplace Operations to query and send new Azure Marketplace Orders - Work with Sales and/or Microsoft team to get any missing Customer Information - Follow-up to make sure orders...

  • Operations Analyst

    hace 2 semanas


    Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completo

    Bachelor’s degree in Finance, Economics, Statistics, Business or similar - 2+ years of relevant professional experience in a operations support environment - Excel skills (Pivot tables, lookups) - Experience working with a queue of requests with SLA and accuracy targets Job summary Sales, Marketing, and Global Services (SMGS) is looking for an Operations...

  • Business Analyst I

    hace 6 días


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst I BUSINESS ANALYST I (REMOTE/HYBRID) **MAJOR RESPONSIBILITES**: - The Business Analyst I will perform critical operational tasks and drive operational efficiencies to ensure operations are effectively running at optimum capacity. The Business Analyst I will...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Operations Analyst

    hace 1 semana


    Heredia, Costa Rica Moody's Investors Service A tiempo completo

    Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. Department Regulatory Support & Controls Role/Responsibilities The Global Assignment Management team is responsible for ensuring...

  • Business Analyst Lll

    hace 7 meses


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst lll. BUSINESS ANALYST lll (HYBRID) MAJOR RESPONSIBILITES: - Work with internal teams to track Cross Cloud Managed Services partner badge achievement and update necessary systems to reflect - Create, review and send out partner rebate statements - Process...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Role/Responsibilities**: We are seeking a Business System Analyst to join our Data & Analytics team. The analyst will be responsible for developing and enhancing financial models along with providing technical support and troubleshooting assistance on...

  • Business Analyst I

    hace 22 horas


    Heredia, Costa Rica SGF Global A tiempo completo

    Alternate Title: Compensation Analyst. Support Sales Ops. organization to drive and deliver support with compensation related topics. This position will require a great attitude/team player, ability to understand E2E compensation plans for the sales field and meet tight deadlines, strong communication skills and ability to connect with business partners and...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Business & Reporting Analyst will act as main point of contact for business KPI insights & Trends. This role will be responsible of reporting, data analysis & stakeholder management **Responsibilities**: - Design and develop automated reporting solutions and dashboards to enable stakeholders to manage the business and make effective...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Business Operation Analyst This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Who We Are**: Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business...

  • Business Analyst I

    hace 22 horas


    Heredia, Costa Rica SGF Global A tiempo completo

    Business Analyst I- Opportunity to Quote Operations, WW Sales Management Support Renewals Why will you enjoy this new opportunity? The Business Analyst position will appeal to someone who thrives working in a fast-moving Renewal Sales environment at the forefront of opportunity forecasting, reporting, and business analysis. Accelerate our transition to a...

  • Business Analyst L

    hace 1 semana


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst l. BUSINESS ANALYST l (HYBRID) MAJOR RESPONSIBILITES: - Responsible for delivering high quality, timely and efficient response of the Alias Inbox. - Provide accurate responses based on internal and external customer queries related to Global ELA Reporting. -...


  • Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    Business Systems Analyst will be primarily working on implementing a SAAS based Enterprise Contract Management System and integrations with other related systems. You will liaise with the SAAS vendor, IT and the relevant Legal team members to complete project tasks. Responsibilities: - Assists and conducts requirement workshops and other...