P2p Process
hace 4 días
Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues.
The P2P CI and Compliance team is a Center of Excellence overseeing and optimizing P2P processes across the globe. The teams responsibilities include global management and standardization of process for PR, Invoice, Payment and Support Hub. The team also ensure P2P process compliance and performance by undergoing and overseeing internal and external audits and by enforcing key controls. Additionally, they ensure continuous improvement by identifying and leading transformational initiatives as well as technology implementations.
The Support Hub CoE SME will be responsible for the management of and adherence to processes. They will be a point of escalation when alignment or standardization of a process is sought. They will be responsible for monitoring activity to identify opportunities or issues. They will also have the opportunity to manage global initiatives to enhance processes or technology. The team is responsible for the management and continuous improvement of the global P2P knowledge base. For this position, it is required to have the ability to manage projects, create processes and provide clear guidance to our partners or clients.
POSITION RESPONSIBILITIES
- Contribute to the completion of projects, manage own time to meet agreed targets, develop plans for activities on own projects.
- Maintain and complete task lists and prepare status updates as requested by management.
- Engage directly with customers and business partners on complex activities and deliverables.
- Organise own workload, prioritise and proactively follow up on outstanding items. Remain focused through change or uncertainty.
- Support or lead continuous improvement initiatives, and stakeholder collaborations.
- Take initiative in identifying processes and initiatives that fit into our strategy.
- Has strong analytical and process management skills.
- Responsible for maintaining an accurate and up-to-date P2P Knowledge Base.
- Deliver training on new technology or processes
- Assist the the COE in their projects
- Communication skills (written and verbal) - effectively communicate with internal and external contacts
- Exercises sound judgment abilities.
- Good understanding of P2P system functionality and processes.
- Attention to detail and ability to work with a high degree of accuracy.
- Create strong ties with our stakeholders
- Seek opportunities to be mentored by others.
- Demonstrate ownership of personal and professional development.
ORGANIZATIONAL RELATIONSHIPS
- All P2P Teams within GBS (Global Business Services)
- Genpact (Outsourced Service Provider)
- Enabling Finance
- Sourcing Procurement
- Digital
- External Vendors and Pfizer Colleagues
EDUCATION AND EXPERIENCE
Senior Associate/Team Leader( GJL 60):
- Applicant must have eight years of relevant experience; OR an Associate's degree with six years of experience; OR a Bachelor’s degree with at least three years of experience; OR a Master’s degree with more than one year of experience.
- Excellent oral, written, and overall English communication skills
- Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams, Visio) required.
Nice-to-Have
- Master's degree
- Relevant pharmaceutical experience
- Public accounting experience
- Key Enterprise Resource Planning and Edge system experience
- Demonstrate a solid understanding of accounting principles and financial reporting requirements
TECHNICAL SKILLS REQUIREMENTS
- Project management and process improvement.
- Time management (ability to work with priorities when several responsibilities are assigned).
- Solid ERP system (SAP, ARIBA, MDGs, Service Now, APEX Analytics, Concur, Teams) Subject Matter Expert.
- Proficient Office, WebEx, and Teams Knowledge.
- Proficient Accounting Finance knowledge.
- Proven experience in multinationals, shared services, or finance-related if applicable.
- Stakeholder relationship management.
- Advanced problem solving and analytical skills.
- Capability to manage complex/critical scenarios.
- Colleague training experience.
- Good written and verbal English communication skills required.
- Advance Communication and customer service skills.
- Required knowledge of reporting capabilities, KPI’s and business analytics.
- Internal/external audit management experience.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Finance & Accounting
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