Administrator, Euc Solutions Support
hace 3 semanas
EUC Solutions Support Administrator - Santa Ana, Costa Rica
Looking to develop new technology for a globally revered brand? How about offering up your tech skills in a hugely successful business that is committed to moving money for better? Join Convera as an EUC Solutions Support Administrator.
Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid
We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction.
Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
We make moving money so easy, that any company in the world can grow with confidence
You’ll be required to provide crucial end-user support including updating trouble tickets, diagnosing and resolving technology problems through the use of company guidelines, as well as assisting team members on projects. Further responsibilities include the installation and maintenance of Microsoft Windows and Apple operating systems-based desktop hardware and software for campus, remote office, and users working from home.
You’ll be a skilled problem solver, with a strong technology background. Ideally, you will also possess a basic understanding of supported business functions and have at least four years of related IT experience.
A bachelor’s degree or equivalent experience is preferable, and terrific communication skills are a must.
Join us, and let’s move money simply, securely, smartly
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
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