Leader, Technology Business Ops

Customer Support Specialist - Ops - Customer Service The role of the Specialist - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Client satisfaction and retention. This role supports and encourages Clients in using online digital tools and identifies...

Strategic Training Leader - Costa RicaWe are seeking a highly skilled and experienced Strategic Training Leader to join our team in Costa Rica. This role is responsible for developing and executing a global training strategy that aligns with Western Union's customer-centric approach and business objectives.About the RoleThe Strategic Training Leader will...

**Responsibilities**: - Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. - To provide first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. - Demonstrate high levels of motivation and target...

**Costumer Support Associate (French and English speaking)** ***JOB REQUIREMENTS**: - 1 years' experience in a busy team in a client-facing function within the financial services sector. - A passion for excellence in customer service and customer management, along with a proven track record for embedding this passion in team culture. - Ability to lead by...

**Associate, Know Your Customer (KYC) Operations (French and English Speaking)** As an Associate at Convera based in our Santa Ana-Lindora office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the...

The role of the Specialist - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Client satisfaction and retention. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the Sales...

HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. We are looking for visionaries, like...

Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre **We are looking to someone to cover NZ region**: 2:30pm - 11:00pm or 3:00-11:30pm Costa Rica Time, Sunday to Thursday. Duty/Responsibility Percentage of Time Request Handling - Pre & post-transaction queries - Resolve multi-channel Client...

Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre **We are looking to someone to cover ANZ region**: 2:30pm - 9:30pm or 3:00-10:30pm Costa Rica Time, Sunday to Thursday. Duty/Responsibility Percentage of Time Request Handling - Pre & post-transaction queries - Resolve multi-channel Client...

Banking Payments Investigator As a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions. The role is responsible for building and maintaining relationships with key internal and external...

Are you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech that is passionate about moving money for better? Do you want to further your career in Financial Services? If so, join Convera as a Senior Customer Support Specialist. **Motivated by our values**: Customer Champions, Growth...

About Thermo Fisher Scientific, a global leader in enabling our customers to make the world healthier, cleaner, and safer.We are seeking a dynamic and driven Financial Operations Leader who will play a key role in shaping and elevating our organization. As a trusted Business Partner to the local Site Leader and global finance workstream Senior Directors, you...

**Job Summary** - This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal’s P&L performance to ensure overall success. The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc. **Responsibilities** - Creates...

We are seeking a highly skilled Financial Recovery Specialist to join our Retail Collections Ops team in Costa Rica. This role involves contacting customers to determine the reason for payment delinquency and providing exceptional customer service.Western Union, a global business committed to moving money for better, is looking for an individual who will...

The role of the Senior Specialist, Client Services is to facilitate a positive journey for clients through the efficient and timely provision of resolving pre - and post-transaction queries including settlement ultimately driving client satisfaction and retention. Acting as a senior team member this role acts as the first point of escalation for the team,...

Job DescriptionWe are seeking an experienced Senior Strategic Product Operations Leader to drive significant revenue or cost savings by planning and managing strategic initiatives. This role will play a crucial part in developing monthly analytics and insights for executive leadership, building strong relationships across the business, and overseeing...

We are looking for a leader for the Accounts Receivable Team who will manage daily team operations to make sure the team is achieving high productivity levels. A supervisor who ensures smooth daily processing and reconciliation of incoming payments/invoices and guarantees that all processing requirements and Service Level Agreements are met. In addition, the...

Associate Collector – Santa Ana, Costa Rica Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector. Western Union powers your pursuit. We are looking for someone who would...

It's fun to work in a company where people truly BELIEVE in what they're doing! **Job Description**: Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64...

Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. To provide a first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. Demonstrate high levels of motivation and target focused, able to work under...