Sales Operations Analyst

hace 21 horas

Heredia, Costa Rica AlignTech A tiempo completo

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

The Sales Operations Analyst will be responsible for supporting the efforts of the Sales teams operational requirements and programs. He/She will work with Sales and Commercial Leadership and the Manager of Sales Operations specific to North America contract strategy. He/She will be responsible for the support of one of our Sales Ops Channels managing requests related to account and orders ownership, territory alignments and the identification of Insight issues, its reporting and follow up until resolution.

**In this role, you will**
- Act as main focal for offshore support team responsible for managing Sales Ops inbox requests handling them in a daily basis with expedited delivery.
- Identify and solve any account and orders ownership issues that Sales representatives report.
- Maintain integrity of existing accounts, contacts, programs, affiliation programs through the cleanup program effort and data integrity continuous improvement projects.
- Partner with Sales Reps to facilitate their usage of the Insight system and identify possible bug/issues that might be affecting the Sales team.
- Identify improvements, enhancements of the Sales operational processes and look to streamline those flows.
- Coordinate monthly operational meetings and presentation with key stakeholders.
- Other project work as assigned.

**In this role, you’ll need **
- Normally requires a Bachelor’s degree.
- Less than one year of directly related experience.
- May develop at this level for 2-3 years.
- Proficiency in English (B2+ or above).
- Ability to work independently in a dynamic, fast-paced environment with mínimal supervision.
- Excellent communication skills, attention to detail, and the ability to meet goals under pressure.
- Ability to business partner with senior sales leadership, IT, and other business personnel at all levels to achieve goals.
- Excellent organizational and project management skills.
- Strategic thinker who can take a core of an idea and develop an analytical model to drive optimization.
- Drive and passion for our business.
- Advanced proficiency in MS Excel and PowerPoint. SQL skills preferred.

**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is **transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our **Applicant Privacy Policies** **for additional information.

**Global Diversity Statement**:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

**Equal Opportunity Statement

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