Operations Excellence Coach
hace 5 meses
Job Summary:
The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting virtual operations excellence reviews in franchise stores. The Operations Excellence Coach must drive constant Operations Excellence Improvement during each virtual store visit.
**Responsibilities**:
- Demonstrates the ability to drive continuous progressive improvement.
- Manages productivity and utilization-focused on Client-Specific KPIs and Goals set by AUXIS Management.
- Follows brand protocols and standards.
- Follow administrative processes and schedules accordingly to meet the required visit count.
- Accurately and objectively review brand systems and processes.
- Verifies and drives complete and timely execution of corporate and local marketing programs.
- Review and follow up on action plans to drive system improvements.
- Provide immediate positive and constructive feedback (written/verbal) to store management, team, and Franchise Owners during store visits.
- Demonstrate the ability to identify positive performance and provide recognition during every virtual visit.
- Provide insight and analytics on common patterns and trends identified during the visits.
- Escalate, communicate, and follow up on all critical issues with the above store management.
- Required attendance and engaged participation in meetings for ongoing calibration, uniformity, and Team Conference Calls.
- Provides advice/suggestions to challenges experienced during previous visits.
- Supports the training process in the franchise stores, with regular follow up.
- Supports new store openings as designated.
- Manages and supports multiple ongoing projects.
Skills and Experience:
- Education level: High school diploma or higher.
- ** English - Spanish - Portuguese Language** (Oral and writing 90 % or higher), (C1 or above).
- Advanced Microsoft Office knowledge (MS Word, MS Excel, MS PowerPoint).
- Time management, planning, and organizational skills are a must.
- Strong facilitation skills, including the ability to lead third-party vendors.
- Good presentation skills, motivating and persuasive.
- Detailed and service-oriented, maintain confidentiality and sensitive information, adhering to strict data privacy standards.
- Strong analytical skills a must.
- Strong interpersonal, written, communication, and relationship-building skills.
- Flexible and willing to work on weekdays in a Hybryd Work From Home/Site model.
- Strong work ethic and integrity, a must.
- Food and restaurant experience a plus.
- Possess the ability to work in an independent fashion with little supervision.
- Team player who values being part of a successful world class organization.
-
Operations Excellence Coach
hace 5 meses
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit. - Ability to effectively coach,...
-
Operations Excellence Coach
hace 7 meses
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit. - Ability to effectively coach,...
-
Operational Excellence Coach
hace 7 meses
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting virtual operations excellence reviews in franchise stores. The Operations Excellence Coach must drive constant Operations Excellence Improvement during each virtual store visit. **Responsibilities**: - Demonstrates...
-
Operational Excellence Coach
hace 5 meses
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit. - Ability to effectively coach,...
-
Operations Superintendent
hace 5 meses
Heredia, Costa Rica Viant Medical A tiempo completoRequirement - Bachelor´s Degree in Engineering or Business related field. - Bilingual English/Spanish - Advanced intermediate English level (B2+ minimum) - At least 2 years of experience in people management (DLs, IDLs) with demonstrated results of development initiatives (i.e. IDP, turnover, promotions, corrective action plans, terminations). - At least 3...
-
Business Strategy, Operations and Program
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Staff Business Strategy, Operations and Program
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Supervisor, Commercial Operations
hace 5 meses
Heredia, Costa Rica BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Senior Value Stream Manager
hace 5 meses
Heredia, Costa Rica Viant Medical A tiempo completo**Main Purpose of Job**: - Leading the sustaining activities of their value streams regarding people, safety, quality, production, financials & operational excellence. - Actively supporting sustaining and new launches activities regarding engineering, planning, procurement, deliveries & maintenance. - Promoting outstanding work environment within their...
-
Value Stream Manager Ii
hace 5 meses
Heredia, Costa Rica Viant Medical A tiempo completoSenior Value Stream Manager **Main Purpose of Job**: - Leading the sustaining activities of their value streams regarding people, safety, quality, production, financials & operational excellence. - Actively supporting sustaining and new launches activities regarding engineering, planning, procurement, deliveries & maintenance. - Promoting outstanding work...
-
Analyst, Channel Operations
hace 5 meses
Heredia, Costa Rica BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Buyer
hace 5 meses
Heredia, Costa Rica GRUPO STT A tiempo completoThis position plays an integral part in developing and implementing sourcing strategies for the buying desk. Will be responsible for executing spot buys, sourcing events, and projects related activities for the multiple categories. Key Responsibilities - Execute one-time or low-complexity sourcing requests as part of the Procurement Excellence Buy Desk -...
-
Business Planning
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Planning
hace 6 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Channel Operations, Sr. Analyst
hace 5 meses
Heredia, Costa Rica BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Data Science Lead Analyst
hace 5 meses
Heredia, Costa Rica Citi A tiempo completoEnterprise Excellence (EE) is a group within the Operations and Technology (O&T) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The organization is responsible for defining, deploying and driving alignment and...
-
Business Operations Mgr
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Program Manager Ii, Operational Excellence
hace 5 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo3+ years of program or project management experience - Experience defining program requirements and using data and metrics to determine improvements - Experience working cross functionally with tech and non-tech teams - Bachelor's degree - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF...
-
Manager, Product
hace 2 meses
Heredia, Costa Rica ServiceNow A tiempo completoJob DescriptionServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done across the enterprise. We are the fastest-growing enterprise cloud software company at our scale and the #3 best place to work (Glassdoor) in the world. For us, this is just the start. We are leveraging the unlimited...
-
Ground Operations
hace 5 meses
Heredia, Costa Rica DHL A tiempo completoAt DHL Express, our vision is “Connecting people, improving lives”. We are the Most International Company in the World, “the big yellow machine” as we love to call it. Specifically In our Central and South America region, we cover 15 countries, from Parque Nacional Tikal in Guatemala, to Ushuaia in Tierra del Fuego - Argentina. We are more than 3,400...