Costumer Service
hace 3 semanas
**Quienes somos**
Desde Ferrer queremos impulsar una nueva forma de hacer negocio y de estar en el mundo. Nuestro propósito es generar un impacto positivo en la sociedad. Nuestro negocio no es un fin en sí mismo, sino un medio para generar cambios sociales sustanciales. Somos activistas 24/7 luchando por un planeta sostenible, por la igualdad de oportunidades y situando a las personas en el centro. Rechazamos el “greenwashing” y las promesas vacías, apostamos por la acción. Todo ello, nos ha llevado a certificarnos en 2021 como empresa GPTW y en 2022 como empresa BCorp.
Para alcanzar nuestro propósito y con el objetivo de aportar valor significativo y diferencial a las personas que sufren dolencias graves, en Ferrer hemos definido una clara estrategia global encaminada al desarrollo de una cartera de productos innovadores capaces de transformar la vida de los pacientes que padecen dichas enfermedades severas y debilitantes, con especial foco en enfermedades pulmonares vasculares e intersticiales y trastornos neurológicos.
Fundada en Barcelona en 1959, nuestros productos están presentes en más de cien países y contamos con un equipo de 1.800 personas. Futurxs lideres del cambio, motivadxs por generar un impacto positivo en la sociedad.
**Tu mision**
Como parte del equipo** **de Ferrer Centroamérica & Caribe, actualmente estamos buscando el rol de Costumer Service & Logistics Specialist.
Tu misión será: Integrar, dentro de la cadena de suministro, funciones de servicio al cliente, logística, facturación de todas las exportaciones y la coordinación para planificar las importaciones, garantizando siempre una buena gestión y comunicación con los principales interlocutores.
**Responsibilidades**
Alguna de las responsabilidades que tendrás serán:
- Procesar la facturación en SAP y asignación de lotes por cada orden.
- Mantenimiento de datos maestros (SAP)
- Control del stock en el operador logístico
- Gestión de la importación de producto y la exportación a los distribuidores.
- Revisiones de coberturas del almacén.
**¿Por qué Ferrer?**
- Impactar positivamente en la sociedad
- Posibilidad de participar en acciones de voluntariado.
- Cultura corporativa basada en la confianza y la responsabilidad.
- Modelo de trabajo hibrido y colaborativo.
- Oportunidades de Desarrollo y aprendizaje continuo.
Si eres una persona empática, humilde, inquieta y optimista, Ferrer es tu empresa
- Estudio universitario en termino o en carreras afines a la posición.
- Experiência 3 años en Laboratorios o Distribuidores de medicamentos en Supply Chain y/o customer service
- Dominio de módulos de facturación y ventas de SAP
- Inglés intermedio deseable
- Habilidades avanzadas en Microsoft Office.
- Valorable conocimientos en comercio exterior
- Tienes excelentes habilidades de gestión de clientes y personas. Tienes excelentes habilidades de comunicación.
Si crees que tu perfil puede encajar y tienes ganas de iniciar un nuevo proyecto apasionante, te estamos esperando
En Ferrer garantizamos la igualdad de trato y oportunidades en la contratación, evitando prejuicios y estereotipos por cualquier motivo en los procesos de acceso a la empresa, valorando únicamente criterios objetivos como las competencias profesionales, académicas y la experiência laboral.
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