Team Lead, Offshoring

hace 1 semana


San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

2+ years of team management experience
- 2+ years of program or project management experience
- Experience leading process improvements

The objective of the Offshoring Team Lead is to deliver new business growth and maximize revenue by helping launch high potential merchants that deliver competitive selection, pricing, and availability. You will help them integrate on Amazon's marketplace and contribute to their catalog, pricing and other tools, while meeting Amazon's bar for product data quality.

**Responsibilities**:
Integrate seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world.
Correct and enhance existing content of products that have high visibility on the Amazon website but show poor content.
Work with Selling Partners or Account Managers to gather requirements and helping to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.
Work with the Sales Onboarding Program Managers to gather knowledge in tools, process.

San Jose, SJ, CRI
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility


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