Mid DevOps Application Support Engineer

hace 3 semanas


Heredia, Costa Rica AlignTech A tiempo completo

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

**MAIN RESPONSIBILITIES**
- Act on received alerts based on documentation and troubleshooting guides.
- Work within the company’s project standards, methodologies and documentation.
- Help optimize IT’s use of resources.

**In this role, you will**

***

**SCOPE & COMPLEXITY**
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
- Expanding knowledge of related disciplinary area
- Exercises judgment within defined procedures and practices to determine appropriate action

**LEADERSHIP & CONTRIBUTION**
- Learns to use professional concepts
- Applies company policies and procedures to resolve routine issues

**In this role, you’ll need **

***

**EDUCATION & EXPERIENCE**
- Requires a System Engineering bachelor’s degree
- Master’s Degree with 0-12 months of experience
- 2 years of directly related experience

**LANGUAGES**

Proficiency in English

***

**TECHNICAL SKILLS
**Requires:

- Good Windows and Linux operating systems knowledge
- Good concepts for Windows Services and Linux background processes.
- Gaining remote access to other hosts
- Manipulation of files and directories, including moving, renaming and deleting.
- Transferring files between hosts.
- Provide remote end user support and remotely work with geographically disperse Tier 3 and Tier 4 team members.
- Good understanding of Scrum and Agile Methodologies.
- Good understanding of Web Services, troubleshooting such as Apache, Tomcat, Internet Information Services.
- A good knowledge and understanding of release and deployment pipeline tools such as Bamboo CI.
- Good understanding of messaging systems AMQ, TIBCO and Kafka.

**CERTIFICATIONS**

Requires:

- ITIL certifications
- DevOps knowledge
- Windows/Linux certification is a plus

**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is
**transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our
**Applicant Privacy Policies**
***for additional information.

**Global Diversity Statement**:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

**Equal Opportunity Statement**

**#LI-DR1



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