Sr Analyst, Global HR Reporting Services

hace 2 semanas


San José, Costa Rica Pfizer A tiempo completo

ROLE SUMMARY
- The Sr Analyst, Global HR Reporting Services role is part of the GBS Colleague Solutions Team and is primarily responsible for design, development, testing and troubleshooting activities related to HR Reporting and Dashboarding Solutions in Workday and SAP Business Objects
- This position will report to the GBS, Global HR Reporting Services Lead

ROLE RESPONSIBILITIES
- Development, testing and deployment of Workday and SAP Business Objects Reporting solutions supporting Self Service, Shared Services and Projects.
- Responsible for fulfillment of HR Data and Reporting requests.
- Actively monitor service requests, coordinate and engage cross function teams to avoid bottlenecks and escalate as necessary to ensure timely delivery.
- Perform periodic and active monitoring on Reports (usage, issues and errors) and partner drive remediation observing Standard Operating Procedures.
- Maintain, Update and Coordinate Standard Operating Procedures and supporting Documentation & publications for Services and Projects.
- Coordinate with Project Consultants and ensure tasks and deliverables are prioritized, executed and completed on time.
- Manage approvals for Data & Access requests in partnership with HR Service Center and HR Data Owners and Legal approvers.
- Stay on top of Workday Community, features, and capabilities.

BASIC QUALIFICATIONS
- Bachelor’s degree
- 2+ years of HRIS and/or HR Operations experience
- 1+ years hands-on Workday HCM experience with experience in Workday report design/development (Report Writer Experience)
- 1+ years hands-on SAP Business Objects design/development
- Proven process design, analytical and problem-solving skills in a global cross-functional team environment.
- Expertise in Microsoft Office with an emphasis in Excel
- Good communication, and interpersonal interaction skills
- Basic knowledge of Data Privacy Regulations, General Data Protection Regulation (GDPR) etc.,

PREFERRED QUALIFICATIONS
- Knowledge and experience in Workday business process, Reporting and Security Design.
- Certification Preferred: Workday Reporting and Advanced Reporting, Workday HCM, Workday Security Fundamentals.
- Knowledge and analytical understanding of Workday Security - Roles & User Based Security.
- Strong functional understanding of the Workday solution and Software-as-a-Service environment
- Self-motivated and flexible with the ability to work effectively and independently in a dynamic problem-solving environment.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- Ability to work Monday to Friday in a global environment which will require occasional off-hours conference call.
- Ability to support on an exception basis off-hours service delivery escalations and emergencies, or other time sensitive project deliverables.
- Ability to travel: 5-10%

LI-PFE

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

People Experience

LI-PFE


  • Global HR Analyst

    hace 7 días


    San José, Costa Rica JLL A tiempo completo

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • HR Systems Analyst

    hace 4 semanas


    San José, Costa Rica Equifax A tiempo completo

    The HR Systems Team at Equifax is seeking an individual interested in working in a FUN, fast-paced, team-oriented, global, leading-edge technology environment. We're looking to add someone who enjoys working collaboratively with others, constantly looks for “better” rather than perfection, and enjoys working in an environment where individuals develop...


  • San José, Costa Rica Boston Consulting Group A tiempo completo

    **WHAT YOU'LL DO**: BCG Nexus Costa Rica is an exciting new office that executes best-in-class operations, serving the broader BCG business. Nexus Costa Rica is a hub for regional and global functional teams that are co-located in a dynamic and engaging space, enabling team members to connect with and serve our BCG and client customer base. These diverse...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOAs a Senior Specialist within our Global Services HR Shared Services Center (HRSSC), reporting directly to the HRSSC Director, you will play a pivotal role in overseeing team operations. Your responsibilities will include auditing and enhancing team performance (service, productivity, quality), coordinating tasks, and serving as a mentor. A...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of HR experience - Bachelor's degree - 5+ years of LATAM, USA Benefits administration experience - 5+ years of experience managing and developing direct reports - 5+ years of experience in a customer service or shared services organizations Amazon is growing fast, so we are looking at new support models and new technologies to build an organization...

  • Analyst, HRis

    hace 4 días


    San José, Costa Rica World Fuel Services A tiempo completo

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Senior HRis Analyst

    hace 4 días


    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - Experience defining requirements and using data and metrics to draw business insights - Bachelor's degree in computer science, engineering, mathematics or equivalent - Proficiency building and interpreting ER...

  • Product Owner

    hace 4 días


    San José, Costa Rica TE Connectivity A tiempo completo

    The HR Technology and Integration (T&I) organization was established as part of the HR team’s journey through digital transformation. Working as part of our Global HR Technology & Integration team this role to Build, implement and improves TE’s global HR systems, data, reporting and analytics platform. **What your background should look like**: -...

  • Group Manager

    hace 2 días


    San José, Costa Rica WNS Global Services A tiempo completo

    Job DescriptionThe Regional Delivery Lead will lead a team of procurement professionals for all client workstreams including but not limited to strategic sourcing, contracting, supplier relationship management, reporting, and procurement operations and is accountable for the delivery and people management of the team supporting the region.He or she will...

  • Analyst, HRIS

    hace 4 semanas


    San José, Costa Rica World Fuel Services A tiempo completo

    ResponsibilitiesProvide support for HRIS including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws: perform scheduled activities; recommend solutions or alternate methods to meet requirements.Recommend process/customer service improvements, innovative solutions, policy changes and /or major variations from...

  • HR Generalist

    hace 4 semanas


    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re looking for a motivated, upbeat team player to join our team as HR Generalist. This role participates in and provides information for the implementation of core HR processes, in accordance with applicable regulations and internal policies. Day to day, you will support smooth, effective, and timely execution of HR operations, with special...

  • HR Advisor

    hace 4 semanas


    San José, Costa Rica The Moorings A tiempo completo

    **Company overview**: At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular destinations worldwide which keep our customers coming back again and again! From independent sailing holidays to fully catered crewed...

  • HR Generalist

    hace 6 días


    San Pedro, Costa Rica CRG Solutions A tiempo completo

    In this role you will assist our employee with all aspects of employee lifecycle. This role will also collaborate with the HR Manager to provide support on any global HR operational needs. You will work to build relationships with employees and managers and support employee-related issues within our Latin American offices. We’re looking for someone who...

  • Business Analyst

    hace 4 semanas


    San José, Costa Rica Hitachi Solutions A tiempo completo

    **Company Description** Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is closely aligned with...

  • HR Data

    hace 3 días


    San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    The Data/Information Management Senior Analyst is a highly experienced role that involves applying deep knowledge in the field, contributing to the development of innovative techniques, and enhancing processes and workflows. This position requires a thorough understanding of how different areas integrate within the sub-function and align with the overall...

  • Business Analyst I

    hace 4 semanas


    San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...


  • San José, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Senior Financial Analyst supports business analysis and metrics within JLL’s clients in a collaborative team environment. A clear communicator both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of...

  • HRis Analyst

    hace 4 semanas


    San José, Costa Rica Hitachi Solutions A tiempo completo

    Company Description **Company Overview** Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is closely...

  • HRis Analyst

    hace 4 semanas


    San José, Costa Rica Hitachi Solutions Ltd A tiempo completo

    **Company Description** **Company Overview** Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is...