Sr. Instructional Designer

hace 6 días

Heredia, Costa Rica Experian A tiempo completo

Company Description**
Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

**Job Description**:
Within Experian’s Chief Risk Office (CRO), we are on a transformational journey of evolving our approach to Operational Risk Management; as such we are standing up a centralized Global Risk & Compliance Training Team to create a world class frictionless Risk & Compliance educational experience for both managers and employees.

We are looking for a**n** Instructional Designer to support on driving this agenda at pace. The role holder will have experience of designing and developing comprehensive learning solutions utilizing multiple delivery vehicles, creating micro-learning preferably within a globally matrixed organisation. They will have in-depth experience in building robust relationships across Risk, Compliance and the business to understand the current challenges of Experian's Risk & Compliance landscape. Additionally, they will be bringing their own extensive market experience of best practices in the Operational Risk Management Learning space. They will be able to consult with process and policy owners to support the building & implementation plans for delivery of content and structuring of curricula.

The purpose of this role is to consult with SME's and then recommend and implement digital learning solutions, appropriate to their projects. To ensure digital learning tools and technology are kept up to date and remain market leading.

Qualifications**
Experience and skills in the following areas**:

- **
5+ years’ **experience designing and developing comprehensive learning solutions utilizing multiple delivery vehicles (instructor-led/vILT, video, eLearning, simulations, reinforcement, gamification, etc.) to meet objectives in a professional environment.
- Experience in creating microlearning.
- Expertise in Adobe Creative Suite to create multimedia for use in learning assets (video clips, animations, audio, custom graphics, etc.).
- Strong proficiency with Articulate 360 and Microsoft Office 365.
- Excellent communications skills.
- Excellent customer service skills.
- An ability to effectively communicate both visually and verbally.
- An ability to lead and manage others, when necessary.
- An ability to work effectively as part of a team.
- An ability to work on own initiative within guidelines established.
- An ability to work under pressure, when necessary.
- An attention to detail at all times
**Customer**
- Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
- Ensure that good client/consumer outcomes are at the centre of all operational activity and decision making.
- Deliver great client and consumer service, and actively seeks to exceed client/consumer expectations.
**Operational**
- Work with SME's to identify appropriate solutions for learning delivery.
- Partner with cross-functional teams to create, maintain, and enhance online and onsite training.
- Deliver the learning solutions to a high standard.
- Maintain and enhance existing learning assets to ensure the content delivered is accurate and up to date.
- Research and implement new digital learning trends, in conjunction with team leadership.
**Regulatory, Governance and Control**
- Adhere to all regulatory requirements within role responsibility and escalate issues quickly.
- Proactively identify risks and make recommendation to mitigate these.
- Understand and adhere to specific regulatory obligations and company policies and procedures.
**Performance Management**
- Understand and participate in Elevate Performance ensuring stretching personal objectives, a personal development plan and regular self and team feedback.
- Comply with the Training and competency requirements and complete required training in a timely manner.
**Nice to have**
**Related Professional Certification(s) from The Association for Talent Development (ATD) or similar.**

Additional Information**
Our benefits include** Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
**Experian Careers - Creating a better tomorrow together**

We are thrill

  • Senior Instructional Designer

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has...

  • Instructional Designer

    hace 1 semana

    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Develop engaging and effective learning materials and programs that simplify the complex and empower all end users while advancing skills and driving success outcomes using a variety of multi-media channels. **Your Area of Focus**: - Create engaging learning activities and compelling course content (audio, video, simulations,...

  • Associate Instructional Designer

    hace 1 semana

    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Develop engaging and effective learning materials and programs that simplify the complex and empower all end users while advancing skills and driving success outcomes using a variety of multi-media channels. **Your Area of Focus**: - Create engaging learning activities and compelling course content (audio, video, simulations,...

  • Instructional Designer

    hace 2 semanas

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Senior Instructional Designer

    hace 8 meses

    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Senior Instructional Designer

    hace 7 meses

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Senior UX Designer

    hace 2 días

    Heredia, Costa Rica GSB A tiempo completo

    We are looking for a Sr. Ux Designer Requirements: Fluent-Advanced English Knowledge in: - Ability to simplify and unify complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation. - Assist in identifying design problems and devising solutions that help users get their work done faster and...

  • Senior User Experience Designer

    hace 1 semana

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    **Show the world what you can do.** **In this role you will**: - Work closely with clients, business partners, industry experts and the development team to achieve the business goals. - Carrie out complex and test user experience and user behavior to determine their needs, feelings, desires and pain points with minimum lead’s direction. Some of the tasks...

  • Visual Designer, Stores, Stores Design Team

    hace 2 días

    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s or a higher degree in Visual Communications/Graphic Design or commensurate design experience (1 year of professional experience per year of schooling) - 5+ years of Agency environment experience producing design, or equivalent demonstrated experience - Strong time management skills and the ability to deal with ambiguity, self-prioritize,...

  • Talent Management Designer

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Sr Communications Strategist

    hace 7 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Responsibilities and Duties**: - Design and create engaging motion graphics for animated and video deliverables (social media promos, digital signage, video) - Collaborate closely with the video, design and social media teams to understand project...

  • Senior Learning Experience Designer

    hace 1 semana

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Sr Graphic Design Mgr

    hace 7 meses

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior Data Analyst

    hace 7 meses

    Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The Sr. Data Analyst will be part of the program delivery team for Sysco Business Service Digital CoE leveraging technologies like Alteryx, Tableau, Power BI. Our data analysts drive outcomes as champions of data literacy and transparency. **Requirements**: - Lead efforts in engaging with business stakeholders to understand business strategy, questions and...