Risk Manager, Abuse Prevention
hace 3 semanas
Minimum 2-5 years of experience working in relevant industries such as law, customer service, investigations, project management, etc.
- Bachelor's degree.
- Exceptional written and verbal communication skills - able to write, clearly and succinctly including COE and investigation reports for senior leadership and executive audiences.
- Exceptional bias for action - willing to move quickly and decisively to resolve an incident.
- Strong critical thinker with the vision to work both tactically and strategically.
- Proven analytical thinking with a natural tendency to use data in decision-making and prioritization.
- Excellent cross group collaboration skills.
- Experience working in risk, fraud or compliance organizations.
- High level of integrity and discretion to handle confidential information.
- Strong enthusiasm to provide superb customer service to the leadership team and other key stakeholders
- Proven ability to bring clarity to ambiguous situation.
- Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases.
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Sr Program Manager, Buyer Abuse Prevention
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoWe are growing and taking on more to make the world safe for ecommerce.Amazon.com's Buyer Risk Prevention (BRP) team is a centralized technology team that protects all of Amazon's businesses and services from fraud and abuse.These systems, invisible to the customer, work seamlessly across the billions of transactions occurring simultaneously around the...
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Risk Manager, Abuse Prevention
hace 3 semanas
San José, Costa Rica Costa Rica Elimco A tiempo completoMinimum 2-5 years of experience working in relevant industries such as law, customer service, investigations, project management, etc. - Bachelor's degree. - Exceptional written and verbal communication skills - able to write, clearly and succinctly including COE and investigation reports for senior leadership and executive audiences - Exceptional bias for...
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Risk Manager, Abuse Prevention
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoMinimum 2 years of experience working in relevant industries such as law, customer service, investigations, project management, etc.- Bachelor's degree.- Exceptional written and verbal communication skills- Able to write, clearly and succinctly including COE and investigation reports for senior leadership and executive audiences - Exceptional bias for action...
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Business Analyst Ii, Abuse Prevention
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelors Degree, or equivalent work experience - 3+ years of program management experience, leading projects involving multiple stakeholders. - 3+ years of demonstrated proficiency analyzing data, creating dashboard and business reports using SQL. - Proven experience writing scripts using SQL, extracting and analyzing the data to provide precise reports to...
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers.We are looking for people who are passionate about ensuring customers and sellers are safe to enjoy our digital ecosystem.Amazon's growth requires employees who move fast, have an inquisitive spirit and an unrelenting tenacity to get...
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Risk Manager Ii, Escalation Management and
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3 year of experience in Reported Abuse, Abuse Prevention OR 2 years of experience in investigations, risk, incident or crisis management. - Demonstrated experience handling escalations. - Demonstrated experience driving root cause investigations. - Demonstrated experience working with cross departmental teams to perform investigations and improve...
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Risk Manager
hace 4 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree and/or 2-5 years of experience in investigations, risk management, incident or crisis management, program management, or escalation handling. - Strong communications skills and experience creating and editing content for internal and external audiences. - Demonstrated experience working with cross departmental teams with proven...
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Investigation Manager, Ap, Fraud and Abuse
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2+ years of team management experience - 2+ years of operational and/or retail management experience - Knowledge of process improvement and quality measures - Previous proven experience as a manager of a Team with 15+ direct reports Fraud & Abuse Prevention Ops' managers set the vision, direction, and culture of their teams by managing individual and team...
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoHave you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe?What would you do to increase trust in an online marketplace where millions of buyers and sellers transact?How would you build systems that evolve over time to proactively identify and neutralize new and...
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Program Manager, Buyer Risk
hace 2 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo1+ years of program or project management experience - 1+ years of experience in: stakeholder management, dealing with multiple tech and non-tech stakeholders at varied levels of the organization, driving end to end delivery, defining and implementing process improvement initiatives using data and metrics, and communicating results to senior leadership Have...
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Risk Mining Analyst Ii, Account Integrity
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon's Account Integrity team (AIT) within the Selling Partner Support organization is looking for a passionate, results-oriented Risk Mining Analyst (similar to business analyst) to leverage data, detect anomalies and prevent bad actors for harming our genuine customers.The incumbent will lead one of the core verticals of Risk Mining with AIT.The AIT team...
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Risk Analyst I, Account Integrity
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon's Account Integrity team (AIT) within the Selling Partner Support organization is looking for a passionate, results-oriented Risk Mining Analyst (similar to business analyst) to leverage data, detect anomalies and prevent bad actors for harming our genuine customers.The incumbent will lead one of the core verticals of Risk Mining with AIT.The AIT team...
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Risk Intelligence Analyst
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo3-5 years experience conducting intelligence analysis, or risk/Law Enforcement investigations- Clear mental model on identifying, tracking, and mitigating risks.- Strong verbal communication- Ability to deal with high levels of ambiguity and operate with mínimal guidance from Leadership- Ability to manage through influence- Strong critical thinker with...
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Emerging Risk Manager
hace 3 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoBasic qualifications - Bachelor's degree - 2+ years in a risk management or program management role - Excellent written and verbal communication skills with the ability to present information clearly and concisely - Proven analytical skills and comfort in deriving insights from quantitative data - Experience driving projects involving multiple stakeholders -...
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Senior Investigation Manager, Perfect Order
hace 1 semana
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoShopping Experience Protection Operations related experience (SEPO). - 5+ years’ experience in operations management in fraud prevention and/or risk management. - 5+ years of people management experience. - Willing to work on a hybrid modality (3 days on site and 2 days from home). - Experience interpreting data to make business recommendations. Shopping...
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Senior Investigation Manager, Perfect Order
hace 4 semanas
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoShopping Experience Protection Operations related experience (SEPO).- 5+ years' experience in operations management in fraud prevention and/or risk management.- 5+ years of people management experience.- Willing to work on a hybrid modality (3 days on site and 2 days from home).- Experience interpreting data to make business recommendations.Shopping...
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Risk Manager, Ii
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo3-5 years experience in Risk Management or other internal controls function- Conduct risk assessments on emerging and established lines of business, stores, and products.- Ability to operate in a highly ambiguous environment with mínimal guidance from Manager.- Provide clear and concise written and verbal communication throughout the assessment journey to...
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Global Risk Management
hace 2 semanas
San José, Costa Rica Uniform Advantage Brands A tiempo completo**ABOUT UA/UNIFORM ADVANTAGE BRANDS** As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020. While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working...
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Risk Manager Ii, Emp
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2-5 years of experience in investigations, risk management, incident or crisis management.- Strong communications skills and experience creating and editing content for internal and external audiences.- Demonstrated experience working with cross departmental teams with proven collaboration skills- Ability to think critically with the vision to work both...
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Global Risk Management
hace 4 semanas
San José, Costa Rica Uniform Advantage Brands A tiempo completo**ABOUT UA/UNIFORM ADVANTAGE BRANDS**As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space,...