Call Center Representative
hace 2 semanas
**Training** schedule is 7am-4pm Monday through Friday. The paid training is for two weeks. After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.
**Responsibilities**
As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation. Learning how to generate direct customer contact and motivating customers to resolve outstanding debts will be primary objectives as you develop in this exciting new role. Other responsibilities include:
Educating customers on available options
Discussing sensitive financial situations
Systematically processing customer requests
Maintaining client and company policies and procedures
**Qualifications**:
**Benefits.**
- Working in a professional Call Center environment.
- Regular and ongoing activities [Such as: Healthy Monday, Popcorn day, pastry Friday, Birthday off, holiday celebration, $150 for use of Dental and ophthalmology, discounts with universities, gyms and beach hotels]
- Base salary, bonus opportunity.
- Over Time [Paid/Raffle]
**Call Center Representative
-
Call Center Representative
hace 2 semanas
Heredia, Costa Rica Client Services, Inc. -CR A tiempo completoClient Services, Inc. (CSI), an established and professional call center located in Heredia, Costa Rica, is seeking career minded individuals to join our team. Candidates with call center experience are strongly encouraged to apply. In-depth training will be provided as you move into this new career. As an Account Representative, you will be representing...
-
Technical Support for Call Center
hace 5 días
Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completoRequisitos: - Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...
-
Technical Support for Call Center
hace 5 días
Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completoRequisitos: Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...
-
Technical Support for Call Center
hace 4 semanas
Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completoRequisitos: *Experience in technical support (desired). *Experience in call center (desired). *Knowledge in cloud systems. Advanced English (85%). *Knowledge in Windows. Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and assist...
-
Customer Care Supervisor
hace 3 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...
-
Sales Representatives
hace 4 días
Heredia, Costa Rica Support Services Group - CR A tiempo completoSupport Services Group is looking for Sales representatives to join our team in our Heredia, Costa Rica office after training WFH (Work From Home). This person will actively seek and engage prospective customers to sell our products and services. **Responsibilities**: - Manage outbound customer communications. - Comply with our guidelines and procedures. -...
-
Credit and Collections Customer Care Specialist
hace 7 días
Heredia, Costa Rica Manpowergroup CCA A tiempo completoPrimary Areas of Responsibility Responsible for making decisions to release orders/accounts, note in the system why they made the decision on the release and held accountable to comply with all required validation steps. Collect payment information and validate past performance history for trade customers. Update customer’s log in the system Disposition...
-
Trade Marketing Representative
hace 3 semanas
Heredia, Costa Rica British American Tobacco A tiempo completoBAT está evolucionando a un ritmo - como ninguna otra organización. Para lograr la ambición que nos hemos propuesto, buscamos compañeros que estén dispuestos a vivir nuestro espíritu todos los días. ¡Ven y sé parte de este viaje! BAT COSTA RICA ESTÁ BUSCANDO UN TRADE MARKETING REPRESENTATIVE NIVEL DE SENIORIDAD: Entry Level FUNCIÓN ...
-
Client Solution Representative, Nola Heredia
hace 4 semanas
Heredia, Costa Rica VMware A tiempo completo**Job Description**: **Why will you enjoy this new opportunity?** As a Customer Solution Representative (CSR) at VMware, you will have the opportunity to join a leading global company at the forefront of virtualization and cloud computing technology. You will play a crucial role in driving the success of our customers by providing them with innovative...
-
HR Rewards Specialist
hace 3 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The primary purpose of this role is to act as the first point of contact for an employee or manager calling the HR service center. Answers general questions regarding portal navigation and Total Rewards policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of Total...
-
Collections Customer Care Specialist
hace 4 semanas
Heredia, Costa Rica Manpowergroup CCA A tiempo completoPrimary Areas Of Responsibility Responsible for making decisions to release orders/accounts, note in the system why they made the decision on the release and held accountable to comply with all required validation steps. Collect payment information and validate past performance history for trade customers. Update customer’s log in the system Disposition...
-
Customer Care Agent
hace 4 días
Heredia, Costa Rica Infotree Global Solutions A tiempo completoAct as first level point of contact for escalations between customer and specialist in attempt to resolve before involving a TL. - 06 months of experience working in a call center / Bilingual environment. - Onsite - Heredia - Indefinite Contract - Benefits provided - Advanced English Tipo de puesto: Tiempo completo Salario: ₡1,00 - ₡2,00 al...
-
Service Desk Agent
hace 4 semanas
Heredia, Costa Rica Foundever A tiempo completo**About Us** Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. **Job Summary** To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, in a constant evolving environment by offering world class customer support. **Requirements**: -...
-
Auxiliar Contable Bilingüe
hace 4 semanas
Heredia, Costa Rica GRUPO STT A tiempo completoAuxiliar Contable experiência en Cuentas por pagar Helpdesk **Funciones**: Atender llamadas de clientes internos y ocasionalmente de proveedores (5%-10% del tiempo) para brindar seguimiento a gestiones o solicitar información. Procesar, mantener, solicitudes de clientes. Realizar y presentar reportería del status de las solicitudes por...
-
Linux Technical Support Engineer
hace 4 semanas
Heredia, Costa Rica Foundever A tiempo completo**About Us** Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. **Job Summary** To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, in a constant evolving environment by offering world class customer support. **Primary Job...
-
Senior Reports Developer
hace 3 días
Heredia, Costa Rica TTEC Digital A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. We are currently looking for an experienced Reports Developer in Costa Rica. This person in this role will report to a...
-
Back Office- Bilingüe
hace 7 días
Heredia, Costa Rica GRUPO STT A tiempo completoAuxiliar Contable Bilingüe, quién realizará las siguientes funciones: Atender llamadas de clientes internos y ocasionalmente de proveedores (5%-10% del tiempo) para brindar seguimiento a gestiones o solicitar información. Procesar, mantener, crear data de mercancía en el inventario y manejo de los atributos de la mercancía. Realizar y presentar...
-
Service Desk QA
hace 4 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations. This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...
-
Customer Care Vendor Coordinator
hace 3 días
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years, we’ve been named in the...
-
Support Readiness Lead
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...