Operations Mgr, Ad Ops Svcs, Ccs Advertising Ops

hace 4 semanas


Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

4-6 years of experience in managing an operations team
- Basic understanding of online advertising and quickly ramp up themselves in understanding the business practices.
- Basic understanding of design principles, including layout, typography, video, motion, design patterns, and copywriting.
- Bachelor’s degree.

Job summary

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and Amazon Advertising. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place

Part of the Operations Manager responsibilities are:

- Meet or exceed the organizations’ key performance indicators (KPIs).
- Resource management and planning.
- Define and assess team performance against business objectives.
- Provide strategic guidance in defining key performance indicators or metrics to measure the team’s performance against goals.
- Provide ongoing guidance, coaching and performance feedback to the team
- To understand the overall business over a period of time with operations perspective
- Ensure campaign fulfillment is meeting the highest standards
- Liaise with Amazon global and managers to discuss work queue and team performance
- Lead ad-hoc projects and transitions to improve processes and maintain ad serving capabilities
- Master’s degree; emphasis in marketing, advertising or business
- A deep understanding of the ad serving or order management ecosystem
- Project Management experience is a must
- Previous Amazon leadership experience is preferred
- Excellent time management and prioritization skills
- Strong organizational, analytic and quantitative skills
- Extremely detail oriented



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