Project Manager

hace 7 meses

San José, Costa Rica Zenoti A tiempo completo

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.

Zenoti powers more than 22,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500 and unveiling a new brand video. We are also proud to be recognized as a Great Place to Work-CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.

**What will I be doing?**
- Work within our Professional Services team to lead multiple customer engagements and projects that drive adoption and usage for Zenoti system features, integrations and solutions with our existing customers
- Ensure engagements and projects are well defined and planned, executed efficiently, and delivered with high quality and predictability.
- Collaborate with Customer Success Managers and Solution Consultants to drive solutions, proposals, SOW etc. from pre-sale to position value proposition(s) for engagements with customers.
- Manage and maintain project engagement information including requirements definition, scope, solutions, costs estimates, schedules, metrics, status reporting etc.
- Manage customer expectations and relationships throughout the engagement lifecycle for scope and objectives aligned with customers.
- Manage and track solution delivery to completion with planned tasks, risks, issues and unknowns with defined resolution plans
- Manage internal and external cross team dependencies and coordinate across teams on initiatives and blocking issues while appropriately escalating issues requiring attention with product, support and other teams.
- Help with Professional Services team allocation, delegation and assignments
- Drive information sharing, and capturing and disseminating best practices across Professional Services team to define and enhance Project Management (PM) handbook.
- Address customer issues and concerns in a timely fashion to ensure customer satisfaction.
- Stay up-to-date with product knowledge, business flows, solutions sales process and industry news and market dynamics.
- Maintain complete documentations and follow organizational processes to ensure successful adoption and usage of Zenoti products.

**What skills do I need?**
- Strong logical, analytical and problem solving skills.
- Excellent communication and collaboration skills especially in the areas of teamwork, stakeholder management, and ability to influence; ability to facilitate dynamic meetings and discussions.
- Ability to work in a fast-paced, dynamic start up environment
- Ability to understand customer scenarios and entire system solutions to deliver on customer solution projects and engagements with team members to meet customer expectations.
- Good understanding of MS Excel, MS Office and Google apps, Jira, Basecamp, Smartsheet
- Good understanding of Agile project management methodologies.
- Strong technical background and ability to understand complex product functionality, design and technical issues, in order to drive the right priorities, trade-offs and resolutions.
- Proven track record of delivering on-time and in-scope project completion
- Experience in implementing cloud SaaS solutions and/or working in IT projects a plus
- Experience in software development a plus
- Experience in the beauty, wellness, spa, salon or fitness industry a plus

**Benefits**:

- Best in industry salary
- Comprehensive medical coverage for yourself and your immediate family
- Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives"
- Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or loc

  • Project Manager

    hace 2 semanas

    San José, Costa Rica Lionbridge Technologies A tiempo completo

    **Project Manager** Lionbridge is looking for a Project Manager to join our team in Costa Rica. The Project Manager will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. Additionally, the Project Manager will also effectively monitor and present project updates to relevant stakeholders,...

  • Project Manager

    hace 7 meses

    San Pedro, Costa Rica CRG Solutions A tiempo completo

    **Título del Puesto: Project Manager Cyber Seguridad** **Descripción**: El Project Manager de Cyber Seguridad lidera la planificación, ejecución y seguimiento de proyectos de Cyber Seguridad, asegurando el cumplimiento de objetivos, plazos y presupuestos. Posee experiência en la gestión de proyectos utilizando metodologías ágiles y/o tradicionales,...

  • Associate Project Manager

    hace 7 días

    San José, Costa Rica Lionbridge Technologies A tiempo completo

    **Associate Project Manager** Lionbridge is looking for an Associate Project Manager to join our team in Costa Rica. The Associate Project Manager will perform end to end projects of low complexity projects to schedule, meeting customer specifications on a profitable basis. Works on projects of limited complexity or in a support role. **What You Will...

  • Project Manager

    hace 7 meses

    San José, Costa Rica SoftwareOne A tiempo completo

    Job Function: Software & Cloud Services Why SoftwareONE?: For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from...

  • Project Manager

    hace 7 horas

    San José, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Global Real Estate & Facilities team manages the corporate office portfolio and aims to provide a safe, sustainable, and efficient work environment to accommodate growth and enable our client’s employees to innovate and delight customers. The Global Project Management Office (PMO) drives and...

  • Project Manager

    hace 4 días

    San José, Costa Rica Bad Axe Throwing A tiempo completo

    About Us: We are the world’s largest urban axe throwing company that offers fun experiences to large groups. We are seeking an upbeat, organized and detail oriented Project Manager to join our Corporate team! The Project Manager is responsible for various projects running smoothly, efficiently, and stay on track. If you are organized, have project...

  • Project Manager

    hace 7 meses

    San Pedro, Costa Rica CRG Solutions A tiempo completo

    *Esta vacante es un contrato temporal por 3 meses* El Project Manager lidera la planificación, ejecución y seguimiento de proyectos, asegurando el cumplimiento de objetivos, plazos y presupuestos. Posee experiência en la gestión de proyectos utilizando metodologías ágiles y/o tradicionales. Sus responsabilidades incluyen la coordinación de equipos...

  • Project Manager

    hace 7 meses

    San José, Costa Rica Nurture Digital Everpost A tiempo completo

    Nurture Digital / Everpost, a commercial production company featured in the New York Times, Wall Street Journal, Adweek, and AdAge, is looking for a Project Manager who can work remotely (home-based) and help oversee the development and production of our online video and broadcast commercial campaigns. We are seeking a Project Manager interested in film...

  • Project Manager

    hace 7 meses

    San José, Costa Rica Trainrobber A tiempo completo

    Nurture Digital / Everpost, a commercial production company featured in the New York Times, Wall Street Journal, Adweek, and AdAge, is looking for a Project Manager who can work remotely (home-based) and help oversee the development and production of our online video and broadcast commercial campaigns. We are seeking a Project Manager interested in film...

  • Project Manager Lead

    hace 7 meses

    San José, Costa Rica Quarzo Tecnologia A tiempo completo

    **THE COMPANY** Quarzo is a technology company based in San Jose, Costa Rica that specializes in providing software solutions for Solidarity Associations, Savings Funds, Mutual Funds, and Cooperatives in Central America. Founded in 1995, Quarzo Technologies’ software is a robust and integrated solution, with more than 55 modules focused on automating and...

  • Project Manager

    hace 3 días

    San José, Costa Rica Hdm Amueblamientos A tiempo completo

    **project manager**: **Hdm Amueblamientos** - San Jose - San José- experiência - 3 años- Ingeniería- indefinido - jornada completa- salario - 900000 mes- publicado - hace 20 horasResponsable de construir y mantener relaciones con los influenciadores y clientes. Lleva el seguimiento de forma planificada del diseño, fabricación ,instalación y...

  • Project Manager Lead

    hace 2 semanas

    San José, San José, Costa Rica Lionbridge Technologies A tiempo completo

    Project Manager Lead">Lionbridge Technologies is seeking an experienced Project Manager Lead to join our team in Costa Rica.">The successful candidate will be responsible for planning, coordinating, and implementing projects within the predetermined budget, timeline, and scope.">In addition, the Project Manager Lead will effectively monitor and present...

  • Field Project Manager

    hace 7 horas

    San José, Costa Rica Johnson Controls A tiempo completo

    Field Project Manager - WD30139401048 *** The Project Field Manager is the project resource that manages the work performed by contractors and FSTs in the field for mid - to large NA Installation Projects for Sensormatic Solutions. This position will be assigned to projects across multiple customers and solutions to manage, control, and report on the...

  • Project Manager

    hace 4 días

    San José, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: Life, health and dental insurance for you. Annual Performance Bonus. Online platform with certified courses for professional development. What this job involves We are currently seeking a dynamic individual for the role of Project Manager to join our...

  • Project Manager

    hace 7 meses

    San José, Costa Rica LRN Corporation A tiempo completo

    **Position**: Project Manager **Location**:San Jose - Costa Rica Remote working on the US East Coast time zone **About LRN** Do you want to use your Project Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a fast-growing SaaS company providing...

  • Itam Project Manager

    hace 7 horas

    San José, Costa Rica SoftwareONE A tiempo completo

    Job Function: Software & Cloud Services Why SoftwareONE?: Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset,...

  • Project Manager

    hace 7 meses

    San José, Costa Rica cloudpay A tiempo completo

    Using your extensive experience in implementing new US based payrolls, you will have the opportunity to implement large global customers whilst leading project teams that include Implementation Consultants (ICs), Interface Specialists (IS), Treasury Consultants (TC), Business Analysts (BAs) and our In Country Partners. Utilising your skills as a Project...

  • Project Manager

    hace 2 meses

    San José, San José, Costa Rica Trane Technologies A tiempo completo

    At Trane Technologies, we're a team that dares to challenge what's possible for a sustainable world. We believe in a better future when we uplift others and enable our people to thrive at work and at home.**Job Summary:**We're hiring a Project Manager responsible for project financials, administration, implementation, management, and customer satisfaction...

  • Project Manager Lead

    hace 1 mes

    San José, San José, Costa Rica Bgwi - Quid - Innteci A tiempo completo

    About UsAt Bgwi - Quid - Innteci, we're dedicated to delivering innovative solutions in software development, cybersecurity, and implementation. Our highly qualified team is located across Spain, the US, and Latin America.Job OverviewWe're seeking an experienced Project Manager Lead to oversee the planning, organization, and execution of projects. This role...

  • Business Intelligence Project Manager

    hace 2 semanas

    San José, Costa Rica Cornerstone Building Brands A tiempo completo

    **Business Intelligence Project Manager** The BI Project Manager is responsible for delivery of project management deliverables and artifacts in alignment with corporate strategy, ensuring compliance with appropriate enterprise governance, and performing project and program management functions to ensure project scope alignment and benefits realization....