Mobile Onboarding Technician I

hace 3 semanas


Heredia, Costa Rica Smarsh A tiempo completo

**Who are we?**

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We are seeking a motivated technician for our Onboarding team. This role deploys technical configurations for new and existing customers and owns their onboarding experience with Smarsh.

Must have a fundamental knowledge and understanding of mobile devices and communication channels.

**What will you do?**:

- Setup, configure, and provide documentation for hosted services
- Pre-sales and sales technical questions as they arise in relation to integration with services provided
- Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated
- Ability to preserve confidentiality of information
- Ability to work extended hours/days to meet clients’ launch schedules
- Accuracy and attention to detail
- Ability to organize, prioritize, and work on a variety of tasks/projects for multiple clients
- Ability to work within strict time frames and resolute deadlines
- Send product/services information to client(s) upon request.

**Wht will you bring?**:

- Curiosity, critical thinking, and problem solving
- Excellent written and verbal English communication skills
- Willingness to learn & adapt to new technologies
- Professional demeanor and strong work ethic
- Strong attention to detail
- Patience and desire to help others
- Proficient in MS Office (Word, Excel, PowerPoint, Visio)
- Salesforce experience a plus

The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.

The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.

Local cost of living assessments are done for each new hire at the time of offer.

**About our culture


  • Technician I, Quality

    hace 3 semanas


    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Technician I, Quality**: - Remote Eligible: Onsite- Onsite Location(s): Heredia, CR**Additional Locations**: Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse...

  • Calibration Technician I

    hace 3 semanas


    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Calibration Technician I - Turno B Job**: Remote Eligible: Onsite Onsite Locations(s): Heredia, CR Additional Locations: N/A **Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by...

  • Test Technician I

    hace 3 semanas


    Heredia, Costa Rica HUBER+SUHNER A tiempo completo

    At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected. **Test Technician I**: **Heredia** | **Full-time** | **Unlimited*** **Your tasks**: - Test cable assemblies, connectors and adaptors per customer...

  • Test Technician I

    hace 3 semanas


    Heredia, Costa Rica HUBER+SUHNER A tiempo completo

    At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected. **Test Technician I**: **Heredia** | **Full-time** | **Unlimited*** **Your tasks**: - Test cable assemblies, connectors and adaptors per customer...

  • Test Technician I

    hace 3 semanas


    Heredia, Costa Rica HUBER+SUHNER A tiempo completo

    At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected. **Test Technician I**: **Heredia** | **Full-Time** | **Unlimited*** **Your tasks**: - Test cable assemblies, connectors and adaptors per customer...


  • Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Technician III, Line Maint**: - Remote Eligible: Onsite- Onsite Location(s): Heredia, CR**Additional Locations**: Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    1+ years of professional experience in creating and executing test cases across different platforms (mobile, tablet and desktop). - Demonstrated working knowledge with various QA methodologies and tools. - Excellent written and oral communication skills. - Advanced English level - Excellent customer experience intuition; demonstrated success in delivering a...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica TE Connectivity A tiempo completo

    TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Equifax A tiempo completo

    **In this role, you will be able to provide remote technical support to the organization’s internal associates for their Windows and Mac laptops, printers, mobile phones, and other devices!** **What you’ll do**: - **Provide support from 10:00 pm to 5 am, Sunday to Thursday (no transportation is available for this shift)** - Taking inbound calls from...

  • Senior UX Designer

    hace 1 semana


    Heredia, Costa Rica Global Services Business A tiempo completo

    **We are looking for a UX Designer Requirements**: Fluent-Advanced English **Requisitos**: **Knowledge in**: - Ability to simplify and unify complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation. - Assist in identifying design problems and devising solutions that help users get their work done...

  • Senior UX Designer

    hace 7 días


    Heredia, Costa Rica GSB A tiempo completo

    We are looking for a Ux Designer Requirements: Fluent-Advanced English Knowledge in: - Ability to simplify and unify complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation. - Assist in identifying design problems and devising solutions that help users get their work done faster and intuitively. -...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you In this role, you will be able to provide remote technical support to the organization’s internal associates for their Windows and Mac laptops,...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you In this role, you will be able to provide remote technical support to the organization’s internal associates for their Windows and Mac laptops,...


  • Heredia, Costa Rica Hangar Worldwide A tiempo completo

    **You will**: - Works closely with Creative, Business, Technology and QA teams to ensure the solution will meet the requirements and performance targets (mobile, desktop). - Implements user and business requirements which are composed of multiple development activities - Maintains up-to-date and complete documentation on projects as dictated by the...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: Provide Senior Tier I Technical Support for Citi’s global technology infrastructure. Resolve simple, automated and scripted incidents Execute or implement simple, automated and scripted changes or infrastructure requests. Provide timely response to phone calls into the Command Center Technical Support hotline from internal colleagues...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you! You will be working on the latest and best in class technology suite, becoming an expert in the industry. Our Global Support organization supports over...


  • Heredia, Costa Rica Citi A tiempo completo

    The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to...

  • Insurance Plan Clerk

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Insurance Plan Clerk, will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for...