Senior Analyst

hace 2 semanas


San José, Costa Rica Temenos A tiempo completo

**ABOUT TEMENOS**

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.
Temenos enables growth for two-thirds of the world’s top 1,000 banks and 70+ challenger banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.
At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

**THE ROLE**

**OPPORTUNITES**

You will be able to work with Temenosians around the world for:

- Provide guidance and advice to less experienced Product Support consultants in case of complex issues.
- Has strong proficiency in the tools, systems, procedures that are used to accomplish the job.
- Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern.
- Responsible for maintaining positive and loyal relationship between Temenos and its customers.
- Analyzing, debugging, bug fixing

**REQUIREMENTS**
- Experience in customer support required.
- Languages: Bilingual in English and Spanish
- Education: Bachelor’s Degree preferred.
- Technical knowledge: T24 Administration and Web Services on TAFC and TAFJ environments, INFOBASIC programing, JAVA, Databases as jBase, Oracle and MS-SQL, operating systems knowledge of UNIX and Windows, Performance optimization.
- Expertise in Core Java, Data Structures & Algorithms.
- Good understanding of SQL Databases
- Good knowledge in Object Oriented Programming and Design.

**SKILLS**
- Care about people needs
- Commit all assigned duties
- Collaborate with all the Product Support Team
- Challenge and growth yourself working with dynamic teams.


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