Help Desk Agent

Help Desk Analyst Skills and Qualifications Organizational skills - keeping files on ongoing issues and notes about specific customer repairs are important in helping help desk analysts identify and correct problems and work seamlessly with other members of the help desk team - Customer service - help desk analysts must show patience, understanding, and...

**Hello!** Before we get into things further, thank you for taking the time to read our advert and for taking an interest in Micro Focus! **Who We Are** Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and...

**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone and chat to 3M employees, contractors, and vendors, on Windows / iOS, Office, software/hardware technical issues and IT-related inquiries. This position requires technical and functional knowledge of various programs and IT infrastructure, as well as the...

**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone, chat and web tickets to 3M employees, contractors and vendors, on Windows / iOS, software/hardware technical issues, inquiries and business processes. This position requires technical and functional knowledge of various programs and IT infrastructure, as...

**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone, chat and web tickets to 3M employees, contractors and vendors, on Windows / iOS, software/hardware technical issues, inquiries and business processes. This position requires technical and functional knowledge of various programs and IT infrastructure, as...

**Overview**: You will examine our current system and determine if updates are necessary. You will then work with our IT department to design and test new software solutions. Once the new programs are in place, you will develop training programs for our staff to ensure a smooth transition. You will also oversee daily maintenance and troubleshooting tasks,...

Job Description: - Responsible for monitoring ITS Production agents (Voice and Non Voice) to assure the continuity of the operation ensuring excellence service agreements (KPIs). - Responsibilities: - Manage the call volume, daily attendance and program break schedules - Work closely with the operations team to analyze and help improve their delivery...

Micro Focus is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time. **About the Role** Micro Focus is seeking an Identity and Access Management (IAM)...

**Job Description**: The Clinical Document Intake Team is responsible for evaluating and routing US centric clinical documentation received to the appropriate team, follow up process for US insurance companies’ authorization requests for V.A.C. ® Therapy and outbound contact to customers and patients as needed. The team will receive and review information...

JLL supports the Whole You, personally and professionally. **What this job involves**: Manage facility principal supplier partner relationships and workflow using the Corrigo CMMS platform, specifically focused on supplier work order completion and payment processing within defined Service Level Agreements (SLAs) Manage facility and program managed agent...

To assist in the administration of transportation and ocean export support services. To perform routine activities aimed at achieving quality requirements, cost effective transportation alternatives and customer service. **Main Qualifications**: - Responsibilities include scheduling and booking export shipments. - Handling of ocean FCL Export Shipments. -...

Location: San Jose, Costa Rica Part-Time Position Requisition ID: 56879 **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with...

**Job Description**: 3M Is Hiring Bilingual Inbound Analyst As a 3M call center representative, you will be a key member of the Medical Solutions Division Advantage Center by enhancing our customers experience with their healthcare needs. You will be interacting with individuals such as: patients, family members, physicians, skilled nursing facilities, and...

**Job Description**: As a 3M call center representative, you will be a key member of the Medical Solutions Division Advantage Center by enhancing our customers experience with their healthcare needs. You will be interacting with individuals such as: patients, family members, physicians, skilled nursing facilities, and other healthcare...

JLL supports the Whole You, personally and professionally. We are looking for a Global Data Governance Project Coordinator on the Amazon Account What this job involves Coordination within multidisciplinary teams and client activities Maintain up to date organizational ongoing and project/program related tasks Composing and delivering regular and ad hoc...

JLL supports the Whole You, personally and professionally. What this job involves Coordination within multidisciplinary teams and client activities Maintain up to date organizational ongoing and project/program related tasks Composing and delivering regular and ad hoc reporting Ownership and administration of various key leadership meeting...

Join our global TUI Musement IT Team based in **San Jose, Costa Rica** as an IT Specialist and provide a high level of service to internal and external customers. **ABOUT THE JOB** - Work closely with stakeholders supporting America IT team, who support primarily all TUI MM sites in Americas and Caribe region and secondly worldwide - As an IT Specialist,...

JLL supports the Whole You, personally and professionally. The DSR BI Tools Solution Owner is a critical role responsible for the successful delivery of the BI tools that meet the needs of our stakeholders and maximizes value for end users and the business. They are a collaborative leader who works closely with the BI Delivery and Strategy Teams, BI...

**Job Description**: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...

JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: Life, health and dental insurance for you. Annual Performance Bonus. Online platform with certified courses for your professional development. Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among...