Claims Analyst

hace 2 días


Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

Claims Analyst

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.

**_ Job Family Definition:_**

Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting/planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.

**In a typical day as a Claims Analyst, you would**:
**_ Responsibilities: _**
- Responsible for supply chain processes, such as inventory analysis, order fulfillment, import/export operations and shipping, for a regional or global business unit.
- Produces reports using IT systems and analyzes data to develop trends for supply and demand activities; articulates findings to management.
- Analysis of backlog management.
- Gathers demand data from country, region, and account managers to contribute to demand planning.
- Collaborates with regional and global business unit planning teams to maintain and enhance current business processes.
- Reviews performance metrics on a regular basis, identifying opportunities for improvement.
- Researches and analyzes priority projects within established guidelines.
- Communicates requirements and guidelines to the regional and global business unit planning teams.
- May provide training or general direction for junior staff members.

**_ Education and Experience Required: _**
- First level university degree or equivalent experience
- Typically 2-4 years of experience in a supply chain function.
- English fluent.

**If you are ***
- Demonstrated understanding of supply chain processes (plan, source, make deliver).
- Strong analytical and data modeling skills.
- Strong written and verbal communication skills; mastery in English and local language.
- Strong interpersonal skills.
- Developed Microsoft Office skills (Excel, PowerPoint, etc.) and other analytical aids to help manage the operation.
- Developing Project Management Skills.
- Demonstrated business acumen and technical knowledge within area of responsibility.
- Proficient understanding of the company's overall supply chain strategy.
- Strong understanding of Material Requirements Planning (MRP) and ATP.
- Developed understanding of import/export regulatory requirements and compliance.
- Moderate level of knowledge of inventory analysis.
- Demonstrated leadership skills.

Join us and make your mark

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and g


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